Quality Assurance Assistant

gategroup•Seattle, WA

About The Position

The Quality Assurance Assistant oversees HACCP logs in Hot Foods Production and ensures they are completed according to company policies and procedures. The role helps ensure FDA processes and other applicable food safety requirements are followed, and that customer specifications are met. It conducts product temperature checks, monitors hygiene and sanitation, supports audits, and reports product deviations to the unit production manager. The position works with the Hot Food kitchen and has no direct or dotted-line reports.

Requirements

High school graduate or equivalent, with experience in a related discipline.
ServSafe training and certification required once hired.
Excellent oral and written communication skills.
Detail oriented.
Strong organizational skills, including the ability to prioritize responsibilities and multitask.
Strong interpersonal skills and ability to interact with multiple departments.
Ability to work with little supervision.
Ability to stand, bend, lift, and move intermittently during shifts of 10 or more hours.
Ability to lift, push, pull, and move products, equipment, supplies, and other items weighing more than 25 pounds.

Nice To Haves

In-flight catering experience is highly desired.
Experience in a customer service environment is preferred.

Responsibilities

Conduct temperature checks on products and verify that HACCP and FDA rules and regulations are followed; manage unit log books.
Perform quality checks in the Hot Food kitchen to ensure customer specifications are followed.
Ensure Hot Foods products are temperature-checked and placed in the refrigeration system according to company policy.
Check food temperatures before moving products into refrigeration and conduct random checks to verify compliance with company policies.
Monitor personal hygiene.
Support customer and government audits to meet compliance requirements.
Monitor company policies and procedures and notify management when issues arise.
Maintain responsibility for safety, quality, and compliance with customer specifications.
Monitor equipment cleanliness and sanitation.
Complete HACCP logs.
Immediately communicate product deviations to the unit production manager.
Ensure the proper color codes are applied to products.