Quality and Safety Program Coordinator - Ambulatory Pediatrics
About The Position
The Quality and Safety Program Coordinator provides quality and safety support to Ambulatory Pediatrics and partners with Primary Care Integrated Center of Clinical Excellence (ICCE) leadership to advance quality improvement, patient safety, regulatory compliance, accreditation readiness, and performance excellence. The position works under general supervision and reports to the Primary Care Quality and Safety Manager (QSM). The coordinator collects, validates, analyzes, and assesses quality, safety, patient experience, and operational performance data; collaborates with clinical and operational stakeholders to share data and best practices; benchmarks performance against internal and external standards; and supports multidisciplinary improvement efforts. The coordinator monitors key performance indicators and regulatory requirements, identifies opportunities to improve outcomes, safety, access, and clinical effectiveness, and assists with performance improvement strategies and quality governance. The role prepares reports and presentations and presents findings to oversight, leadership, quality, and governance committees, supporting organizational goals and continuous improvement across ambulatory care settings.
Requirements
- Bachelor’s degree in a health-related field and at least five years of experience with strong knowledge of quality and performance improvement; alternatively, a master’s degree in a health-related field and two years of healthcare experience with strong knowledge of quality and performance improvement.
- Computer and internet skills and familiarity with Microsoft Office products, including Word, Excel, PowerPoint, and Access.
Nice To Haves
- More than two years of direct-report leadership experience.
- Clinical experience in patient care.
- Clinical chart review and abstraction experience.
Responsibilities
- Collect, validate, analyze, and assess quality, safety, patient experience, and operational performance data.
- Collaborate with physicians, advanced practice providers, nursing, clinic leadership, and operational stakeholders to disseminate data and best practices.
- Benchmark performance against internal and external standards.
- Facilitate and support quality improvement projects and multidisciplinary teams.
- Monitor key performance indicators and regulatory requirements.
- Identify opportunities to improve outcomes, patient safety, access, and clinical effectiveness.
- Assist in developing and implementing performance improvement strategies.
- Support quality governance structures.
- Prepare reports and presentations for leadership review.
- Present performance findings to relevant oversight, quality, and governance committees.
- Provide quality and safety support to Ambulatory Pediatrics and Primary Care ICCE leadership.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
