QMHP Outpatient C&A

Metrocare Services•Hillside, NY

About The Position

The QMHP-C&A Outpatient position provides skills and case management services to children and adolescents with serious emotional disturbance to improve functioning in the community, including at home and school. Services may include assessment, recovery-goal development, referrals, linkage, advocacy, monitoring, crisis intervention, transportation, and continuity of care. Some services may take place outside a traditional workday. The goal is to maximize each individual's functioning, reduce hospitalization, and support successful reintegration with family and other social supports. The role coordinates services and works with an interdisciplinary treatment team. It formulates recovery plans based on assessments, develops measurable goals with individuals, documents service-plan involvement and clinical services, and reviews plans every 90 days or as clinically indicated. The QMHP follows up on missed appointments, performs hospital follow-up assessments when requested, helps facilitate inpatient admissions, evaluates clinical-session progress, co-facilitates family education workshops, and assists individuals in obtaining entitlements. For employees under clinical supervision for board licensure, additional duties may include at least four hours per week of direct clinical practice, competency development in assessment, diagnosis, and treatment, and providing treatment to individuals, couples, families, and groups. The role also performs other assigned duties.

Requirements

Bachelor's degree in human services and 1 to 3 years of experience in mental health/intellectual disability services or a related field, or a master's degree and 0 to 2 years of experience in human services.
Basic math skills.
Ability to follow simple one- or two-step instructions and handle standardized situations with occasional or no variables.
Ability to use a computer, printer, and position-related software, including Word, Excel, Outlook, and PowerPoint, and to use the Internet for resources.
Current Texas driver's license, or a current driver's license in another state with the requirement to obtain a Texas license within three months of employment.
Liability insurance if operating a personal vehicle on Center property or for Center business.
Must be insurable by the Center's liability carrier when operating a Center vehicle or driving a personal vehicle on Center business, and must have an acceptable driving record.
Conduct work according to ethical standards, state contract requirements, professional standards, and applicable state and federal laws.
Demonstrate analytical skills, professional acumen, business ethics, understanding of continuous-improvement processes, problem-solving ability, respect for confidentiality, and excellent communication skills.
Meet C&A competencies outlined by HHSC for TRR requirements, with emphasis on START and Seeking Safety.

Responsibilities

Provide service coordination, social skills services, case management, emergency services and assessment, referrals, transportation, linkage, and advocacy.
Work in coordination with other members of an interdisciplinary treatment team and participate in team staffing.
Ensure authorization for clinical services.
Formulate recovery plans based on assessment findings for new admissions.
Develop measurable objectives and goals with individuals, assist them in pursuing or modifying goals, and document efforts to involve individuals, service providers, and caregivers in the service-plan process.
Review service plans every 90 days or as clinically indicated.
Present assessment findings and update the treatment team on progress, relevant treatment information, and barriers to agreed-upon goals.
Follow up with individuals who miss clinic appointments, document contact attempts, and report repeated unsuccessful contact efforts to the treatment team.
Document clinical services by the close of the next business day.
Complete follow-up hospital assessments the same day they are requested and report the outcome to the Clinical Manager.
Facilitate inpatient admission when requested by the treatment team or hospital.
Evaluate clinical-session progress, solicit feedback, and consult colleagues and team leaders about unfamiliar or uncomfortable issues.
Co-facilitate family education workshops.
Help individuals obtain entitlements through referrals, advocacy, and negotiation.
For staff under clinical supervision for board licensure, provide at least four hours per week of direct clinical practice and develop competency in assessment, diagnosis, and treatment.
For staff under clinical supervision for board licensure, provide treatment to individuals, couples, families, and groups.
Perform other duties as assigned.