QMHP Adult Outpatient

Metrocare Services•Lancaster, CA

About The Position

The QMHP-Adult Intensive position provides psychosocial and rehabilitative services to adults with serious mental illness. Services may include assessment, measurable treatment-goal development, treatment engagement, referrals, linkage, advocacy, monitoring, crisis intervention, and continuity of care. The goal is to maximize each individual's functioning, reduce hospitalization, and support successful reintegration into the community. The role works as part of an interdisciplinary treatment team and provides service coordination and clinical support to assigned individuals. It includes routine documentation, treatment planning and review, medication-adherence support, crisis response, and coordination with hospitals and community providers. Employees participate in a required on-call rotation, including weekend rotation. For employees under clinical supervision for board licensure, additional duties may include at least four hours per week of direct clinical practice and competency development in assessing, diagnosing, and treating mental, emotional, and behavioral disorders and addictions. Treatment may be provided to individuals, couples, families, and groups.

Requirements

Bachelor's degree in human services and 1 to 3 years of experience in MH/MR or a related field, or a master's degree and 0 to 2 years of experience in human services.
Current driver's license from Texas or another state; employees licensed in another state must obtain a Texas driver's license within three months of employment.
Liability insurance is required when operating a personal vehicle on Center property or for Center business; employees driving a Center vehicle or personal vehicle on Center business must be insurable by the Center's liability carrier and have an acceptable driving record.
Basic math skills.
Ability to manage a caseload of 15 to 25 individuals with varying needs and organize and execute clinical services for a challenging population.
Ability to problem solve, exercise good judgment, and make sound clinical decisions.
Ability to work as a team member and independently with minimal supervision.
Ability to maintain work in 95% compliance with standards at all times.
Effective written and verbal communication skills, organizational skills, and ability to prioritize tasks and meet deadlines.
Ability to handle multiple tasks and special projects, maintain professionalism and confidentiality, and use tact and diplomacy.
Ability to work flexible hours.
Ability to use an automated clinical record-keeping system.
Computer proficiency with the computer, printer, and software necessary for the role, including Word, Excel, Outlook, and PowerPoint; ability to use the Internet for resources; intermediate-level Excel, email, and word-processing skills.
Adult Competencies as outlined by HHSC for TRR requirements, emphasizing crisis intervention, engagement, and motivational interviewing.
Ability to meet the role's physical requirements, including carrying equipment and supplies weighing up to 15 pounds and standing and/or walking for more than seven hours a day.
Reliable transportation for daily travel between worksites within the county.

Responsibilities

Provide service coordination, psychosocial rehabilitation, emergency services and assessment, referrals, transportation, linkage, and advocacy to individuals with varying needs, in coordination with an interdisciplinary treatment team.
Ensure authorization for clinical services.
Develop recovery plans for new admissions based on assessment findings and establish measurable goals and objectives with the individual.
Assist individuals in obtaining and modifying goals, and document efforts to involve individuals, providers, and caregivers in service planning unless the individual objects.
Review service plans every 180 days or as clinically indicated.
Participate in interdisciplinary team staffing, present assessment findings, report progress toward goals, and share information relevant to treatment.
Follow up with individuals who miss clinic appointments, document contact attempts, and report repeated unsuccessful contact efforts to the treatment team.
Support medication adherence, provide medication training, arrange transportation to office-based appointments, and prompt individuals to obtain refills.
Complete clinical service documentation by the close of the next business day.
Conduct hospital follow-up assessments on the same day they are requested and report outcomes to the Clinical Manager.
Provide crisis intervention and on-call services during the work week and through weekend rotation; conduct home and hospital visits, initiate mental illness warrants, and work with police and other public servants as needed.
Facilitate inpatient admissions when requested by the treatment team or hospital, maintain continuity of services during inpatient stays, participate in discharge planning, and meet with individuals in the community within two days of discharge.
Evaluate clinical-session progress, seek feedback from individuals, and consult colleagues and team leaders on unfamiliar or uncomfortable issues.
Co-facilitate family education workshops.
Help individuals obtain entitlements through referrals, advocacy, and negotiation as needed.
For employees under clinical supervision for board licensure, provide a minimum of four hours per week of direct clinical practice and develop competency in assessment, diagnosis, and treatment of mental, emotional, and behavioral disorders, conditions, and addictions.
For employees under clinical supervision for board licensure, provide treatment to individuals, couples, marital partners, families, and groups.
Perform other duties as assigned.