QM Administrative Assistant - Temporary Assignment

Community Health Network of Connecticut • Wallingford, CT

4d • Onsite

About The Position

Community Health Network of CT is seeking seven QM Administrative Assistants for temporary assignments supporting the 2027 HEDIS® audit process. Assignments begin in January 2027 and continue through late April or early May 2027. The position is based on-site at the organization’s Wallingford, Connecticut office, with a Monday through Friday schedule from 8:30 a.m. to 5:00 p.m. These roles will be filled through selected staffing agencies; applicants should identify the staffing agency they are working with on their application.

The position supports the Quality Management Department with medical record retrieval and administrative tasks for annual HEDIS® data collection. It involves communicating with provider offices, organizing records and assignments, assisting nurse abstractors, and maintaining confidentiality. The organization describes its workplace as inclusive and collaborative and is committed to providing an accessible interview process, including reasonable accommodations when needed.

Requirements

• Strong organizational skills.
• Reliable transportation.
• Reliable home internet during inclement weather.
• Ability to learn and follow department processes and procedures.
• Ability to adapt to sudden changes in responsibilities or assignments.

Nice To Haves

• Strong Microsoft Office skills, particularly Excel and Word.
• Experience with software such as databases, document management systems, and Outlook.
• Experience making and receiving phone calls to healthcare organizations.
• Previous experience in healthcare, administrative tasks, or HEDIS®.

Responsibilities

• Obtain medical health records from medical provider offices and locations for the annual HEDIS® data collection review.
• Contact provider offices by phone, email, fax, and mail to obtain medical records.
• Perform clerical duties, including scanning and faxing.
• Organize electronic files and medical records; collect, sort, assemble, and save records appropriately.
• Organize assignments within the HEDIS®-specific software or data-entry system.
• Assist nurse abstractors with record retrieval, phone calls, and claims lookup.
• Maintain medical record confidentiality.
• Collaborate with other members of the administrative team.

What This Job Offers

• Education Level: No Education Listed