QM Administrative Assistant - Temporary Assignment
About The Position
Community Health Network of CT is seeking seven QM Administrative Assistants to support the 2027 HEDIS® audit process. These temporary assignments begin in January 2027 and continue through late April or early May 2027. The position is based on-site at the Wallingford, Connecticut office, with work hours Monday through Friday, 8:30 a.m. to 5:00 p.m. The roles will be filled through selected staffing agencies, and applicants should indicate the staffing agency they are working with on their application. The assistants support the Quality Management Department by obtaining medical records from provider offices for annual HEDIS® data collection review, conducting clerical and records-organization tasks, and assisting nurse abstractors with record retrieval, calls, and claims lookup. They are expected to maintain medical record confidentiality and collaborate with the administrative team. The organization describes its workplace as inclusive, respectful, and collaborative, and states that it provides an accessible interview process with reasonable accommodations available upon request.
Nice To Haves
- Strong Microsoft Office skills, particularly Excel and Word.
- Previous experience with software such as databases, document management systems, and Outlook.
- Experience making and receiving phone calls to healthcare organizations.
- Ability to learn and follow department processes and procedures.
- Ability to adapt to sudden changes in responsibilities or assignments.
- Previous experience in healthcare, administrative tasks, or HEDIS.
- Strong organizational skills.
- Reliable transportation.
- Reliable home internet during inclement weather.
Responsibilities
- Assist the Quality Management Department in obtaining medical health records from medical provider offices or locations for the annual HEDIS® data collection review.
- Communicate with provider offices to obtain medical records by phone, email, fax, and mail.
- Perform clerical duties, including scanning and faxing.
- Organize files and medical records electronically; collect, sort, assemble, and save records appropriately.
- Maintain organization of assignments within HEDIS®-specific software or data-entry systems.
- Assist nurse abstractors with record retrieval, phone calls, and claims lookup.
- Maintain medical record confidentiality.
- Collaborate with other members of the administrative team.
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What This Job Offers
Education Level
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