QE Retail Lead

Techstra Solutions•Dallas, TX

About The Position

The QE Retail Lead drives execution of established Retail QE improvement initiatives by advancing adoption, governance, accountability, metrics, and operational maturity across the QE organization. The role is focused on operationalizing existing assessment findings, recommendations, governance structures, and initial RACI framework—not conducting another major current-state assessment. Success involves driving governance execution, metrics implementation, operational follow-through, accountability, and continuous refinement to achieve measurable outcomes. The position works with QE directors, architects, executive stakeholders, technical staff, analytics and governance teams, and QE team members. The lead serves as a bridge across these groups, asking investigative questions, providing thoughtful analysis and direction, and helping leadership translate strategic objectives into actionable execution plans. The role also requires a clear understanding of reporting, analytics, dashboards, testing, and operational decision-making.

Requirements

Senior QE leadership, transformation, governance, or program leadership experience.
Strong understanding of SDLC, testing strategy, quality governance, and release-readiness practices.
Experience leading organizational change and process-improvement initiatives.
Experience developing metrics, KPI frameworks, scorecards, and executive reporting.
Proven ability to influence and drive outcomes across multiple teams without direct authority.
Strong facilitation, stakeholder-management, and executive communication skills.
Experience working directly with senior leaders, directors, and architects.
Ability to convert assessment findings and recommendations into measurable operational improvements.
Ability to work effectively with technical and data concepts supporting metrics, reporting, testing, and operational decision-making.

Responsibilities

Drive execution of QE and SDLC improvement initiatives.
Partner with QE directors, architects, and leadership teams to operationalize governance and accountability models.
Monitor adoption and effectiveness of established RACI structures and recommend refinements when needed.
Develop and operationalize quality metrics, KPI frameworks, scorecards, reporting, and governance processes.
Facilitate cross-team alignment, prioritization, and issue resolution.
Track remediation efforts and progress against identified improvement opportunities.
Create executive-ready presentations, status updates, and leadership communications.
Support adoption of new processes, standards, and operating-model improvements.
Help leadership translate strategic objectives into actionable execution plans across QE teams.
Provide direction and thoughtful current-state and future-state analysis, using investigative questions and follow-up.
Bridge communication and coordination among team members, technical staff, analytics and governance groups, and leadership.