QE Retail Lead

Techstra Solutions•Dallas, TX

About The Position

The QE Retail Lead will drive execution of Retail QE improvement initiatives, building on existing assessment findings, recommendations, governance structures, and an initial RACI framework. The role focuses on adoption, accountability, governance execution, metrics implementation, operational follow-through, and continuous refinement across the Retail QE organization rather than conducting another major current-state assessment. The successful candidate will work with directors, architects, executive stakeholders, technical teams, and analytics and governance partners to translate strategic objectives into actionable execution plans and measurable organizational improvements. The role calls for strong investigative questioning, thoughtful analysis of current and future states, and the ability to bridge communication between teams and leadership. It also requires understanding of reporting, analytics, dashboards, testing, and operational decision-making.

Requirements

Senior QE leadership, transformation, governance, or program leadership experience.
Strong understanding of SDLC, testing strategy, quality governance, and release-readiness practices.
Experience leading organizational change and process-improvement initiatives.
Experience developing metrics, KPI frameworks, scorecards, and executive reporting.
Proven ability to influence and drive outcomes across multiple teams without direct authority.
Strong facilitation, stakeholder-management, and executive communication skills.
Experience working directly with senior leaders, directors, and architects.
Ability to convert assessment findings and recommendations into measurable operational improvements.
Clear understanding of reporting, analytics, analysis, dashboards, and supporting concepts.
Ability to ask investigative questions and follow-up questions, and provide thoughtful direction and analysis.

Responsibilities

Drive execution of QE and SDLC improvement initiatives.
Partner with QE Directors, Architects, and leadership teams to operationalize governance and accountability models.
Monitor adoption and effectiveness of established RACI structures and recommend refinements where needed.
Develop and operationalize quality metrics, scorecards, reporting, and governance processes.
Facilitate cross-team alignment, prioritization, and issue resolution.
Track remediation efforts and progress against identified improvement opportunities.
Create executive-ready presentations, status updates, and leadership communications.
Support adoption of new processes, standards, and operating-model improvements.
Help leadership translate strategic objectives into actionable execution plans across QE teams.
Provide direction and analytical insight to team members and leaders on current and future states.