Lead QE, Compliance, Maturity & Audit

Humana•Chicago, NY

4d•Remote

About The Position

The Lead Quality Engineer – Onboarding, Methodologies, Governance & Enablement – Compliance & Maturity advances enterprise quality engineering consistency, governance, adoption, and organizational maturity across Humana’s technology landscape. The role defines, operationalizes, and improves quality engineering standards, methodologies, governance frameworks, onboarding practices, and enablement programs for enterprise delivery teams. Working across Quality Engineering, Engineering, Product, Agile, Risk and Compliance, and platform teams, this leader ensures practices are defined, measurable, scalable, and aligned with enterprise expectations. The role supports maturity assessments, governance processes, compliance alignment, audit readiness, onboarding and platform integration, and education programs. It requires quality engineering expertise combined with governance, transformation, enablement, organizational change, and the ability to influence across a matrixed environment. The position is remote, with occasional travel to Humana offices for training or meetings. Employees working from home must have a dedicated space without ongoing interruptions to protect member PHI/HIPAA information and internet service with at least 25 Mbps download and 10 Mbps upload. The position is scheduled for 40 hours per week. The stated annual base-pay range is $117,600–$161,700, with eligibility for a bonus incentive plan.

Requirements

Bachelor’s degree or equivalent experience.
At least 5 years of experience in quality engineering, software engineering, test engineering, quality governance, SDLC practices, or related disciplines.
At least 3 years of experience leading or influencing enterprise standards, methodology, governance, compliance, or enablement initiatives.
Experience defining or implementing quality engineering standards, testing methodologies, SDLC controls, or engineering best practices.
Experience with governance, maturity assessments, risk and compliance alignment, or audit support processes.
Experience developing enablement materials, onboarding approaches, training content, or organizational adoption programs.
Strong understanding of modern software delivery practices, including Agile, DevOps, CI/CD, and test automation.
Strong written and verbal communication skills, including the ability to create executive-ready and team-facing materials.
Strong analytical, organizational, and problem-solving skills.
Demonstrated ability to work across multiple teams and drive alignment in a matrixed environment.

Nice To Haves

Experience supporting enterprise Quality Engineering, Software Engineering, Platform Engineering, or Technology Operations organizations.
Experience in healthcare, insurance, financial services, or another highly regulated industry.
Experience with policy development, control mapping, audit evidence management, or regulatory/compliance alignment.
Experience building or operationalizing maturity models, governance scorecards, or organizational assessments.
Experience with enterprise onboarding, platform adoption, coaching models, or large-scale training programs.
Familiarity with Agile, SAFe, Lean, DevOps, CI/CD, and product operating models.
Experience with quality analytics, reporting dashboards, and KPI development.
Experience supporting internal and external audits in a technology environment.
Certifications such as ISTQB, CSTE, SAFe, PMP, Lean Six Sigma, or related disciplines.

Responsibilities

Lead the development, refinement, and socialization of enterprise quality engineering standards, methodologies, and operating procedures.
Support the definition and evolution of enterprise quality engineering strategy in alignment with technology and transformation priorities.
Establish and maintain SDLC quality standards, policies, and required controls across teams and portfolios.
Define and communicate quality engineering best practices and guidance on expected practices.
Partner with Agile and engineering leaders to align quality engineering ways of working with enterprise delivery frameworks and Agile office practices.
Standardize quality engineering practices across the software development lifecycle, including test strategy, automation, release quality, and evidence-based quality measures.
Design, implement, and sustain governance frameworks for enterprise quality engineering oversight, accountability, and policy adherence.
Develop and continuously improve the quality engineering maturity model, including dimensions, measures, assessment criteria, and improvement pathways.
Conduct or coordinate team maturity assessments and provide recommendations to improve adoption and operational effectiveness.
Partner with Risk, Compliance, Security, and Technology leaders to align practices with enterprise risk and compliance expectations.
Identify governance gaps, control weaknesses, and process risks, and recommend improvements.
Monitor adherence to quality engineering standards, methodologies, and governance requirements.
Lead onboarding and integration enablement for teams adopting enterprise quality engineering platforms, standards, and practices.
Develop onboarding frameworks, guidance, and materials to accelerate adoption and improve time to effectiveness.
Partner with QE Coaches and enablement teams to create scalable education, coaching, and organizational readiness programs.
Support training strategy and delivery for quality engineering methodologies, tools, standards, and ways of working.
Help lead Quality Engineering Community of Practice activities that promote shared learning, consistency, and continuous improvement.
Coordinate learning initiatives to strengthen associate capability, technical proficiency, and alignment to enterprise standards.
Assess adoption barriers with stakeholders and implement targeted enablement plans.
Support the development and use of quality intelligence, maturity insights, and analytics for decision-making and continuous improvement.
Define and monitor indicators for standards adoption, quality engineering maturity, compliance alignment, and enablement effectiveness.
Translate data and findings into practical recommendations for leaders, teams, and transformation stakeholders.
Partner with reporting and analytics teams to improve visibility into quality engineering health, governance outcomes, and organizational progress.
Coordinate internal and external audit support for quality engineering processes, standards, controls, and evidence.
Partner with audit, compliance, and operational stakeholders to gather, organize, and validate audit evidence.
Support control alignment to map quality engineering practices to applicable policies, standards, and audit expectations.
Track audit actions, findings, and remediation activities and help drive timely closure.
Promote audit readiness through stronger documentation, traceability, governance routines, and evidence management.
Support enterprise quality transformation through methodology governance, change enablement, and adoption planning.
Identify opportunities to improve quality engineering operating models, governance processes, onboarding practices, and organizational capability.
Drive continuous improvement to increase consistency, reduce ambiguity, improve compliance posture, and strengthen delivery outcomes.
Influence teams to adopt modern, scalable, and measurable quality engineering practices across the enterprise.