QC Physical Lab Technician I - 2nd Shift

NOW Health Group INC•Sparks, OK

8d•Onsite

About The Position

The QC Physical Lab Technician I tests and inspects raw materials, in-process materials, finished products, stability samples, and other laboratory samples at the 391 and 395 facilities. The role performs physical and organoleptic testing, records and compares results with specifications, completes secondary reviews, and initiates or supports out-of-specification (OOS) investigations, retesting, and root cause analysis. The technician enters results and documentation into worksheets, spreadsheets, LIMS, Access, and Epicor; maintains accurate records and equipment logbooks; and communicates with QC and operations personnel. The role also performs metal detector and temperature checks as needed, maintains and calibrates laboratory equipment, restocks supplies and PPE, and safely transfers hazardous waste. The position supports safe production and laboratory practices and complies with GMP, SOP, and company safety requirements. Work may take place at either of the 391 and 395 manufacturing facilities in Bloomingdale, and the employee may work on the production floor as an MQ Inspector based on business needs.

Requirements

High school diploma or equivalent.
0–2 years of laboratory experience.
Proven ability to accurately conduct physical and organoleptic testing and inspect samples according to standards and SOPs.
Ability to read, understand, and follow SOPs; sound knowledge of testing and inspection processes.
Demonstrated ability to meet quality, safety, and efficiency goals consistently.
Good problem-solving and time-management skills; ability to work independently, prioritize, handle multiple tasks, and adapt to frequent task changes in a fast-paced environment.
Strong teamwork, communication, and attention-to-detail skills, with demonstrated high-quality work.
Ability to read and interpret product specifications, departmental instructions, batch records, and procedure manuals; write routine emails; collect investigation data; and communicate professionally verbally and in writing.
Ability to complete paperwork and logbooks accurately and truthfully.
Ability to apply fractions, percentages, averages, ratios, proportions, and the metric system to practical situations.
Ability to compare results with specifications and interpret a variety of instructions.
Basic computer skills in Word, Outlook email, and Excel.
Ability to work a flexible schedule, including extended hours and weekends, to support business needs.
Ability to meet the stated physical demands, including standing and walking throughout the facility, using stairs, handling testing equipment and products, and lifting, carrying, pushing, and pulling specified loads.
Ability to work in the described manufacturing and laboratory environment, including exposure to moving mechanical parts, dust, allergens, ingredients, and occasional potentially hazardous chemicals.

Nice To Haves

Familiarity with general laboratory equipment is strongly preferred.

Responsibilities

Collect samples from the sample collection area and receive and collect samples in the LIMS system.
Perform physical testing on raw materials, in-process materials, finished products, prepackaged items, stability samples, REQ samples, and other laboratory samples.
Perform organoleptic testing, including appearance, taste, and odor.
Record and compare results against specifications and perform secondary reviews.
Initiate OOS investigations for samples that do not meet specifications or are atypical from historical trends; perform retesting and/or root cause analysis.
Operate laboratory equipment, including pH meters, FTIR and NIR instruments, disintegration apparatus, moisture analyzers, tablet testers, density meters, refractometers, polarimeters, titrators, Karl Fischer equipment, sifters, friability apparatus, water activity meters, melting point apparatus, viscometers, balances, and loss-on-drying ovens.
Enter laboratory test results into worksheets, Excel spreadsheets, LIMS, and Access databases.
Upload testing documents to Epicor, accurately enter product, lot, stability, and REQ numbers, and perform final paperwork review in Epicor.
Request samples through Smartsheet for triplicate OOS testing.
Perform metal detector and temperature checks as needed.
Respond promptly to phone calls, emails, and two-way radio calls and follow up as needed.
Maintain daily logs and equipment logbooks accurately.
Clean, maintain, and calibrate laboratory equipment.
Order laboratory supplies and restock PPE as needed.
Safely move hazardous waste from the Physical Lab to the Analytical safety waste room.
Identify and submit suggestions to improve safety, quality, and efficiency.
Comply with safety and GMP requirements and participate in safety activities.
Work on the production floor as an MQ Inspector based on business needs.
Work at both the 391 and 395 manufacturing facilities in Bloomingdale as needed.