Public Services Manager

Western New Mexico University • Mission, NM

1d

About The Position

The Public Services Manager provides reference services to Miller Library patrons, including students, faculty, staff, and members of the Grant County community. The role shares leadership of the reference department with the Access Services Librarian and supports library collections, instruction, outreach, digitization, and administration. The manager supervises assigned staff and student assistants, participates in library and WNMU committees, and contributes to professional development and communication across internal and external contacts.

Responsibilities

• Provide in-person, online, phone, and email reference service to Miller Library patrons.
• Co-lead the reference department with the Access Services Librarian, including maintaining statistics, assessing reference services, and coordinating procedures for reference staff.
• Maintain the library’s print subscription collections.
• Assist the Instruction / Outreach Librarian with library instruction and outreach as necessary.
• Recommend materials for purchase in assigned subject categories.
• Hire, supervise, and train WNMU student assistants as necessary.
• Work with the Access Librarian and Digital Initiatives Librarian to digitize and catalog archival material.
• Participate in library and WNMU committees.
• Create displays promoting library resources.
• Perform administrative and supervisory functions, including recruitment, training, performance evaluation, and guidance of assigned staff in accordance with WNMU personnel practices.
• Participate in ongoing personal and professional development.
• Maintain comprehensive communication among internal and external contacts.
• Model professional standards and ethics in accordance with WNMU philosophy.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed