Public Safety

Andy Frain Services•Louisville, KY

About The Position

Provide security detail as outlined in post orders and establish working relationships with customers, local law enforcement, and fire departments. Security personnel remain aware of their surroundings, observe activity in assigned areas, maintain a professional image, and demonstrate excellent customer service. Duties may vary based on department size, organizational structure, geographic location, and post assignment. Reasonable accommodations may be made for certain ADA requirements. Andy Frain Services may modify or assign duties at its discretion.

Requirements

High school diploma or equivalent (GED).
Willingness to submit to a background investigation and drug screen; employment offers are contingent on successfully completing the background investigation.
Three to six months of prior experience in loss prevention, life safety, CCTV systems, or access computer systems.
State Guard license required.
Honesty, alertness, and discipline.
Constant and dedicated vigilance.
Strong customer-service skills.
Ability to handle multiple priorities as a hands-on, results-oriented employee.
Ability to support change, work as part of a team, and follow directions.
Sense of urgency.
Strong oral and written communication skills.

Responsibilities

Control entrances and pedestrian and vehicle traffic.
Patrol buildings and perimeters, or maintain a fixed-post position; report suspicious activity and investigate accidents and criminal acts.
Escort materials and personnel.
Inspect security and fire exposures.
Perform special assignments.
Arrive on time and report to the post in full uniform.
Greet customers, visitors, and employees politely and maintain a professional image.
Stay informed about revisions to post orders and information distributed by the customer and Andy Frain Services.
Continuously monitor cameras or other equipment as required by post orders.
Maintain knowledge of emergency policies, procedures, and regulations to respond to alarms, incidents, and emergencies.
Complete Daily Activity Reports, logbook entries, incident reports, and other relevant reports.
Recommend improvements to safety and loss-prevention processes based on daily observations.
Know the site's life-safety systems, fire panels, CCTV computer system, and other equipment; ensure elevators and access doors operate continuously and safely; and know the authorized contractors responsible for equipment maintenance.
Meet training and compliance guidelines established by Andy Frain Services and other agencies regulating the customer or market.
Communicate daily with the Security Supervisor about new security issues or changes to consider or implement.
Establish working relationships with customers, local law enforcement, and fire departments.