Public Safety Officer

Yale New Haven Health • Westerly, RI

6d

About The Position

The Public Safety Officer works in a security department providing security for all hospital functions. The role supports the organization’s vision, mission, and values of integrity, patient-centered care, respect, accountability, and compassion. Officers maintain a visible security presence, assist the public with security and access questions, perform dispatch and charge officer duties, and respond to incidents involving aggressive patients or visitors. They follow hospital procedures and safety requirements, including those for restraint application, commitment against will situations, exposure control, and use of defensive resources.

Requirements

• High school diploma or GED.
• Valid driver’s license.
• Competence with computer skills, multitasking, and dispatching.
• Familiarity with Microsoft Office products.
• Obtain CPI, MOAB, Defensive Resources (Baton, Handcuffing, and OC Foam), and Restraint Certification within six months.

Nice To Haves

• Previous law enforcement, military, dispatching, or security experience is preferred.

Responsibilities

• Perform duties as a security officer and wear the issued uniform and equipment properly.
• Maintain a public security presence and respond positively to public requests, providing general guidance on security and access issues.
• Perform dispatch officer duties.
• Perform charge officer duties.
• Respond to incidents involving aggressive patients and visitors, including altercations with patients, visitors, and staff; use defensive resources in accordance with the hospital Use of Force Policy.
• Follow hospital rules and regulations, including hospital SOPs for restraint application and commitment against will situations.
• Attend required safety training and understand responsibilities related to general, department/service, and job-specific safety hazards.
• Follow hospital exposure control plans for bloodborne and airborne pathogens and correctly use protective barrier equipment.
• Treat patients, families, visitors, and fellow employees with respect, consideration, helpfulness, and courtesy.
• Work effectively with department and other teams to support their goals and objectives.
• Conduct staff meetings.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED