Public Safety Assistant I (Unarmed)

San Manuel Band of Mission Indians•Highland, CA

About The Position

Under the direction of the Sergeant, Department of Public Safety (DPS), the Public Safety Assistant I (PSA I) supports DPS by carrying out a broad range of security and safety duties professionally and confidentially. The role requires comprehensive knowledge of the organization and skill in working with security matters, while following security policies, procedures, and confidentiality requirements. The PSA I safeguards the Tribal Reservation, its premises, Tribal citizens, guests, customers, team members, assets, facilities, and DPS components. Duties include patrolling and inspecting designated areas, working security posts and access gates, carrying out casino security tasks, communicating policies and procedures, responding to emergencies, completing preliminary reports for certain non-criminal incidents, controlling pedestrian and vehicle movement, and protecting confidential information. The role may also involve special assignments after completing field training and meeting eligibility and selection requirements.

Requirements

High school diploma or GED.
At least 21 years of age.
Excellent customer service skills.
Knowledge of security procedures and relevant State, Federal, and Tribal laws, regulations, and ordinances; interviewing and interrogation techniques; surveillance techniques; and laws related to search and seizure.
Ability to observe situations analytically and objectively and accurately record pertinent information.
Ability to communicate clearly and concisely verbally and in writing, including producing well-written documents with appropriate spelling, grammar, punctuation, organization, and content.
Ability to remain calm under stressful conditions, exercise reasonable judgment, and make sound decisions, especially during emergencies.
Ability to operate a motor vehicle safely and knowledge of state and local motor vehicle laws.
Professional grooming and compliance with DPS uniform-appearance policies.
Valid California Bureau of Security and Investigative Services (BSIS) registration for Security Guards, and ability to obtain and maintain it.
Successful completion of the Field Training Program during the 90-day probationary period.
Successful participation in mandated in-service training, including applicable topics such as weaponless defense, first aid, CPR, powers of arrest, traffic and pedestrian movement control, security details, report writing, and policies and procedures.
Successful completion of the department's New Employee Orientation training course, including National Incident Management System (NIMS) courses.
Valid driver's license with an acceptable driving record as determined by the insurance carrier; the role may require driving Tribe-owned or patron vehicles.
Ability to meet the physical, sensory, stamina, and environmental demands described in the posting, including extensive walking and stair use, prolonged standing, physical restraint or self-defense duties, and maintaining an acceptable level of physical condition.

Nice To Haves

A minimum of one year of security experience is preferred.

Responsibilities

Safeguard the Tribal Reservation, premises, Tribal citizens, assets, customers, team members, facilities, and DPS components by patrolling designated areas and inspecting grounds and facilities according to applicable guidelines, laws, policies, and procedures.
Follow notification protocols for suspected violations or emergencies and take action to deter criminal activity.
Perform casino security tasks, including chip-fills, special audits, and cash dispensary operations.
Manage fixed security posts and control access gates within the Tribal Reservation and other DPS service areas.
Communicate relevant policies, procedures, and ordinances to the public; interact with community groups and customers from diverse backgrounds; cultivate positive relationships with internal customers and vendors; and respond courteously to requests for assistance and information.
Respond to fires, injuries, accidents, alarms, and other incidents; take immediate action to control affected areas and provide first-responder aid or other appropriate assistance; identify victims and witnesses as needed.
Complete preliminary investigative reports for non-criminal incidents, such as minor illnesses or injuries, that do not involve contacting suspects.
Stay informed about relevant policies, procedures, YRC promotions, and Enterprise initiatives to support guest experience standards.
Direct and control pedestrian and vehicle movement, keep walkways, entrances, exits, and fire lanes clear, and direct employees, patrons, and guests to safe areas during incidents.
Protect the confidential nature of Tribal citizen, guest, department, and company data and mitigate cyber security threats such as spam email and phishing.
Perform other duties as assigned to support efficient department operations.
Maintain care and control of authorized equipment and issued uniforms.