Public Area Attendant | The Rally Hotel

Sage Hospitality•Denver, CO

About The Position

The Public Area Attendant maintains cleanliness and order in the hotel lobby, parking lot, and common guest areas while providing prompt and courteous service to guests. The role involves routine cleaning and restocking tasks throughout public spaces, offices, and restrooms, along with reporting maintenance or supply issues. The attendant must maintain a clean, professional appearance and a cheerful, courteous demeanor.

Requirements

No formal education required.
No experience required.
Ability to meet appearance standards.
Ability to meet cleaning standards.
Basic understanding of cleaning methods, cleaning implements, and chemicals.
Able to lift and carry cleaning supplies weighing 30 pounds frequently during the shift.
Able to push and pull equipment weighing 30–50 pounds frequently during the shift.
Able to bend frequently to start machines and load chemicals.
Able to stand and walk behind floor-care equipment for a full shift; continuous standing may be required.

Responsibilities

Maintain cleanliness of the parking lot and public spaces.
Complete daily, weekly, and quarterly cleaning checklists.
Dust and polish furniture, fixtures, thresholds, baseboards, railings, elevators, stairwells, and window frames.
Vacuum and spot-clean carpeting, upholstery, and drapery; remove gum from surfaces.
Clean and shine glass and metal surfaces.
Empty and polish trash receptacles, replace bags when used, and remove trash to the dumpster.
Clean offices as assigned.
Clean public restrooms and replenish supplies.
Clean public and service elevators inside and out.
Complete restocking and cleaning duties through opening and closing side work as instructed.
Maintain a clean, professional appearance and a cheerful, courteous demeanor.
Notify housekeeping leadership, the maintenance department, or the manager on duty about malfunctioning equipment, needed supplies, or damage to floor coverings or upholstery.
Attend departmental meetings in person to support communication and learn about products, services, and the facility.
Respond to customer inquiries and comments in person and by phone with timely, knowledgeable information.
Follow safety guidelines to protect oneself, associates, and guests.

Benefits

Medical insurance, with the employer covering up to 70% of premiums with a wellness credit.
Dental insurance with an employer contribution toward premiums and vision insurance.
401(k) program with up to a 4% employer match, subject to safe harbor requirements, with no vesting period.
Health Savings Account with qualifying medical plans and up to a $1,000 company contribution.
Health, dependent-care, and commuter flexible spending accounts.
Company-paid basic life and AD&D insurance, with optional supplemental coverage.
Short-term and long-term disability insurance coverage.
Optional pet, accident, critical illness, and hospital indemnity insurance.
WINFertility guidance for associates enrolled in the Sage medical plan.
Calm Health application subscription.
Employee assistance program.
Paid vacation, sick time, and holidays.
Tuition reimbursement up to $2,000 per calendar year.
Discounts on hotels, restaurants, and more.
Employee referral bonus program offering up to $1,000 per referral.