Public Area Attendant | The Rally Hotel

Sage Hospitality Group•Denver, CO

2d•Onsite

About The Position

The Public Area Attendant maintains cleanliness and order in the hotel lobby, parking lot, and other public and common guest areas while providing prompt, courteous service. The role involves routine cleaning, restocking, responding to guest inquiries, and reporting equipment malfunctions, supply needs, or damage. The position is at The Rally Hotel, a 182-room independent lifestyle hotel in Denver’s McGregor Square.

Requirements

No formal education required.
No experience required.
Ability to meet appearance standards.
Ability to meet cleaning standards.
Basic understanding of cleaning methods, implements, and chemicals.
Ability to frequently lift and carry cleaning supplies weighing up to 30 pounds.
Ability to frequently push and pull equipment weighing 30–50 pounds.
Ability to bend to start machines and load chemicals frequently during a shift.
Ability to remain on feet and walk behind floor-care equipment for a full shift; continuous standing may be required.

Responsibilities

Maintain cleanliness in the parking lot and public spaces.
Complete daily, weekly, and quarterly cleaning checklists.
Dust and polish furniture, fixtures, thresholds, baseboards, railings, elevators, stairwells, and window frames.
Vacuum and spot-clean carpeting, upholstery, and drapery; remove gum from surfaces.
Clean and shine glass and metal surfaces.
Empty and polish trash receptacles, replace bags as needed, and take trash to the dumpster.
Clean offices as assigned.
Clean public restrooms and replenish supplies.
Clean public and service elevators inside and out.
Complete restocking and cleaning duties, including opening and closing side work, as instructed.
Maintain a clean, professional appearance and a cheerful, courteous demeanor.
Notify housekeeping leadership, maintenance, or the manager on duty of malfunctioning equipment, needed supplies, or damage to floor coverings or upholstery.
Attend departmental meetings in person to support communication and learn about products, service, and the facility.
Respond to customer inquiries and comments in person and by phone with timely, knowledgeable information.
Follow safety guidelines to protect self, associates, and guests.

Benefits

Medical insurance, with the employer covering up to 70% of premiums with a wellness credit.
Dental insurance with an employer contribution toward premiums and vision insurance.
401(k) program with up to a 4% employer match, meeting safe harbor requirements and with no vesting period.
Health savings accounts with qualifying medical plans and up to a $1,000 company contribution.
Health, dependent-care, and commuter flexible spending accounts.
Company-paid basic life and AD&D insurance, with supplemental coverage available.
Short-term and long-term disability insurance coverage available.
Pet, accidental, critical illness, and hospital indemnity insurance available for purchase.
WINFertility guidance for associates enrolled in the Sage medical plan.
Calm Health application subscription.
Employee assistance program.
Paid time off for vacation, sick time, and holidays.
Tuition reimbursement of up to $2,000 per calendar year.
Discounts on hotels, restaurants, and other offerings.
Employee referral bonus program with up to $1,000 per referral.