Public Area Attendant

Great Wolf Lodge•Colorado Springs, CO

About The Position

The Public Area Attendant helps ensure the Lodge’s atmosphere meets or exceeds Great Wolf and guest standards by cleaning and maintaining the resort’s common areas. The role may also involve delivering requested items to guestrooms and assisting with guestroom cleaning as needed. The position is offered in full-time and part-time arrangements, with flexible scheduling.

Requirements

  • Be willing to work a flexible schedule, including nights, weekends, and/or holidays as needed.
  • Successfully complete a criminal background check and drug screen.
  • Demonstrate the ability to work independently with limited supervision.

Nice To Haves

  • Prior experience handling cleaning chemicals.
  • Excellent customer service skills.
  • Previous housekeeping or general cleaning experience.

Responsibilities

  • Vacuum, dust, and clean public areas, including floors, carpets, restrooms, waterpark areas, elevators, windows, and doors.
  • Keep elevator areas free of debris.
  • Empty waste receptacles in common areas.
  • Read and understand material safety data sheets and use chemicals according to directions.
  • Report maintenance issues in public areas.
  • Operate the trash compactor and cardboard baler.
  • Communicate with guests professionally and courteously.
  • Deliver requested items to guestrooms and return them to storage as necessary.
  • Assist with guestroom cleaning as needed.

Benefits

  • Medical, dental, and vision insurance
  • Health savings account
  • Telehealth resources
  • Life insurance
  • 401(k) with employer match
  • Paid vacation time off
  • Paid parental leave
  • Flexible scheduling
  • Holistic wellness program and technology
  • Employee Assistance Program
  • Employee Relief Fund
  • Discounted vacations
  • Employee referral incentives
  • Cross-training, scholarship fund, and talent development programs
  • Great Wolf University on-the-job, functional, and leadership training
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