Public Area Attendant

Auberge Collection•Dallas, TX

About The Position

The Public Area Attendant maintains the cleanliness, appearance, and overall condition of public spaces and team member areas at The Knox, Auberge Collection. The role helps ensure that guests, clients, and team members experience a clean, safe, and welcoming environment, supporting guest satisfaction and brand standards. Duties include cleaning and sanitizing public areas, responding to cleanliness and safety needs throughout the shift, maintaining presentation standards, assisting with meeting and event spaces, and following housekeeping procedures and cleaning schedules.

Requirements

  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Strong attention to detail and organizational skills.
  • Ability to work independently and as part of a team.
  • Good communication and customer service skills.

Nice To Haves

  • Minimum one year of housekeeping or janitorial experience.
  • Previous experience in a hotel or hospitality environment.
  • Bilingual abilities.

Responsibilities

  • Clean and maintain public areas, including lobbies, hallways, restrooms, elevators, meeting spaces, team member restrooms, and offices.
  • Sweep, mop, vacuum, and polish floors to maintain cleanliness and safety.
  • Dust and wipe furniture, fixtures, railings, and decorative elements.
  • Sanitize high-touch surfaces such as handles, buttons, and countertops.
  • Clean, sanitize, and restock public restrooms with required supplies.
  • Empty trash receptacles and replace liners in assigned areas.
  • Monitor public areas and address cleanliness needs throughout the shift.
  • Respond promptly to spills, hazards, and guest-related concerns.
  • Maintain clean entrances, including doors, glass, and surrounding areas.
  • Arrange lobby furniture and décor according to presentation standards.
  • Assist with setup, cleaning, and breakdown of meeting and event spaces.
  • Report maintenance issues, damages, and safety hazards promptly.
  • Keep janitorial closets, equipment, and carts clean and organized.
  • Follow proper chemical handling and safety procedures.
  • Provide courteous assistance and directions to guests as needed.
  • Support other departments during high-demand periods.
  • Adhere to housekeeping policies, procedures, and brand standards.
  • Meet assigned cleaning schedules and productivity expectations.
  • Communicate effectively with supervisors regarding area conditions.
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