Public Area Attendant

Great Wolf Lodge•Grapevine, TX

About The Position

The Public Area Attendant helps ensure the Lodge’s atmosphere meets or exceeds Great Wolf and guest standards by cleaning and maintaining the resort’s common areas. The role may also involve delivering requested items to guestrooms and assisting with guestroom cleaning as needed. The position is offered full-time, part-time, and with flexible scheduling. Pay is $15 per hour. The attendant must be willing to work nights, weekends, and holidays as needed.

Requirements

  • Willingness to work a flexible schedule, including nights, weekends, and/or holidays as needed.
  • Successful completion of a criminal background check and drug screen.
  • Ability to work independently with limited supervision.
  • Ability to lift up to 30 lbs. and push or pull up to 100 lbs.
  • Ability to bend, stretch, and twist.
  • Ability to stand and walk for long periods, climb multiple flights of stairs daily, and walk frequently.
  • Ability to work with chemicals according to directions.

Nice To Haves

  • Prior experience handling cleaning chemicals.
  • Excellent customer service skills.
  • Previous housekeeping or general cleaning experience.

Responsibilities

  • Vacuum, dust, and clean public areas, including floors, carpets, restrooms, waterpark areas, elevators, windows, and doors.
  • Keep elevator areas free of debris.
  • Empty waste receptacles in common areas.
  • Read and understand material safety data sheets and use chemicals according to their directions.
  • Report maintenance issues in public areas.
  • Operate the trash compactor and cardboard baler.
  • Communicate with guests professionally and courteously.
  • Deliver requested items to guestrooms and return them to storage as necessary.
  • Assist with guestroom cleaning as needed.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Health savings account
  • Telehealth resources
  • Life insurance
  • 401(k) with employer match
  • Paid vacation time off
  • Paid parental leave
  • Flexible scheduling
  • Holistic wellness program and technology
  • Employee Assistance Program
  • Employee Relief Fund
  • Cross-training, scholarship fund, and talent development programs
  • Great Wolf University on-the-job, functional, and leadership training
  • Discounted vacations
  • Employee referral incentives
  • Diversity and inclusion programs
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