Public area Attendant

Stonebridge Hospitality Management•Walnut Creek, CA

81d•Onsite

About The Position

The purpose of the PUBLIC AREA ATTENDANT is to ensure that public areas, including elevators, hallways and lobby are clean at all times. This role involves maintaining all public restrooms and areas of the hotel to high standards of quality, responding to guest requests, cleaning back-of-the-house areas, and managing inventory for public spaces. The attendant will also perform additional cleaning projects as directed by the Supervisor and ensure all duties are performed in accordance with brand standards, aiming to meet or exceed guest expectations.

Requirements

High school education is not required.
Up to one month related experience or training; or equivalent combination of education and experience.
Be able to work in a standing position for long periods of time up to 8 hours a day.
Ability to perform assigned duties with attention to detail, speed accuracy, follow through, and work with a minimum supervision.
Ability to grasp, bend, and stoop; push or pull heavy loads weighing up to 30 lbs.

Responsibilities

Maintains all public restroom and public areas of the hotel in keeping with high standards of quality.
Responds to requests for items to be delivered (i.e. rollaway beds, refrigerators etc.) and may perform turndown service.
Cleans back-of-the-house areas as well as providing items or assistance to the hotel staff ( such as checking the status of rooms, vacuuming offices etc.)
Maintains inventory for public areas (i.e. towels for fitness center and pool area, headphones for fitness center etc.) and informs Supervisor when inventory is low.
Consistently monitors public areas to ensure a high standard of cleanliness throughout the hotel.
Performs additional cleaning projects as directed by the Supervisor (i.e. carpet cleaning, tile and grout cleaning, etc.)
Perform all duties in accordance with brand standards and with emphasis on meeting or exceeding guest expectations.
Performs any other duties as requested by supervisor.