Public Area Attendant
About The Position
As a Public Area Attendant at Sonesta International Hotels, you help ensure the hotel remains clean, welcoming, polished, and guest-ready. You maintain cleanliness and presentation standards in lobbies, hallways, restrooms, meeting spaces, fitness centers, restaurants, and other guest-facing areas. The role suits someone who takes pride in their work, enjoys staying active, and can thrive in a fast-paced hospitality environment. You respond to guest requests and operational needs, monitor public spaces for cleanliness and safety, and work with multiple hotel teams to support operations and guest satisfaction. You follow sanitation procedures, chemical-handling guidance, safety policies, and hotel operating standards. Other duties may be assigned.
Requirements
- Strong attention to detail and commitment to cleanliness, organization, and presentation standards.
- Ability to work efficiently and independently in a fast-paced hospitality environment.
- Strong time management, reliability, and teamwork skills.
- Positive attitude, strong work ethic, and service-focused mindset.
- Ability to communicate professionally with guests, team members, and hotel leadership.
- Flexible availability, including mornings, evenings, weekends, holidays, and operational support as needed.
- Passion for hospitality, teamwork, cleanliness, and creating exceptional guest experiences.
Nice To Haves
- Previous housekeeping, hospitality, janitorial, cleaning, facilities, hotel, or operational experience.
- Knowledge of cleaning procedures, sanitation standards, chemical handling, and hotel safety practices.
Responsibilities
- Clean and maintain hotel public spaces, including lobbies, hallways, elevators, restrooms, meeting rooms, fitness centers, restaurants, and other guest-facing areas.
- Keep public areas clean, organized, stocked, and guest-ready throughout shifts.
- Vacuum, dust, mop, sanitize, polish, and remove trash according to hotel standards.
- Replenish restroom supplies, cleaning products, towels, amenities, and operational items as needed.
- Monitor public areas for cleanliness, safety concerns, maintenance issues, and operational readiness.
- Respond promptly and professionally to guest requests, housekeeping calls, and operational support needs.
- Maintain housekeeping closets, storage areas, carts, and cleaning equipment in a clean and organized condition.
- Promptly report maintenance concerns, lost and found items, safety hazards, and operational issues to leadership teams.
- Follow sanitation procedures, chemical-handling guidelines, hotel safety policies, and operational standards.
- Partner with Housekeeping, Engineering, Front Office, Food & Beverage, and Operations teams to support hotel operations and guest satisfaction.
- Help create clean, welcoming, and comfortable spaces aligned with Sonesta’s People People philosophy.
- Perform other duties as assigned.
Benefits
- Medical, dental, and vision insurance
- Health Savings Account (HSA) with company match
- 401(k) retirement plan with company match
- Paid vacation and sick time
- Paid parental leave
- Company-paid life insurance
- Company-paid short-term and long-term disability
- Hospital indemnity, critical illness, and accident insurance
- Educational assistance
- Sonesta hotel discounts
- Additional perks and employee discounts
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
