Public Area Attendant

Downstream Casino Resort • Quapaw, OK

21d • Onsite

About The Position

The Public Area Attendant is responsible for maintaining the cleanliness of the in-house facilities, including emptying and providing clean ashtrays, cleaning and disinfecting bathrooms, wiping gaming devices, and discarding soiled items. This role involves working with various cleaning agents and providing exceptional customer service to patrons and staff. The attendant must adhere to company policies, attend training meetings, and assist with other projects as directed. Hours are determined by a 24-hour schedule, and the role serves as an example to the Downstream Casino Resort.

Requirements

• Must be a minimum of 18 years of age or older upon employment.
• High school diploma or its equivalency preferred.
• Previous customer service experience preferred.
• Must be familiar with proper use of all cleaning equipment and chemicals.
• Previous housekeeping experiences a plus.
• Must possess excellent communication skills.
• Ability to write routine correspondence and to speak effectively to the public, employees and customers.
• Must have the ability to deal effectively and interact well with the customers and employees.
• Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
• Must present a well-groomed and professional appearance.
• Must be able to read, write, speak and understand English.
• Must be able to respond to visual and aural cues.
• Must be able to be approved for and maintain a valid gaming license.
• Work nights, weekends and holidays as required.
• Employment is contingent upon a favorable outcome of a background investigation and drug screening.

Nice To Haves

• High school diploma or its equivalency preferred.
• Previous customer service experience preferred.
• Previous housekeeping experiences a plus.

Responsibilities

• Maintain the cleanliness of the in-house facilities.
• Empty and provide clean ashtrays in the casino on a regular basis.
• Clean, wash and disinfect all floors, sinks and commodes of bathrooms and conduct routine inspection of bathrooms to ensure consistent cleanliness.
• Wipe and clean all gaming devices on a regular basis.
• Discard soiled cups, etc., throughout casino on a regular basis.
• Responsible for the attending to the cleaning and stocking needs of assigned areas of the casino.
• Must work with various cleaning agents.
• Provides exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner at all times.
• Maintains a professional work environment with supervisors and staff.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
• Attend all necessary training meetings.
• Assist in other projects, as directed.
• Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed.
• Hours are determined by 24-hour schedule.
• Outstanding example of and a credit to Downstream Casino Resort

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED