Public Area Attendant

Valor Hospitality Partners • Rising Fawn, GA

7d

About The Position

Maintain lobby and public space areas, as assigned by management, in a clean and orderly condition according to standard procedures and in a safe, accident-free manner. The attendant supports guest satisfaction by responding to requests and handling guest problems or complaints, while maintaining a friendly, cheerful, and courteous demeanor. They are also responsible for safeguarding hotel equipment, keys, and supplies and performing other duties assigned, requested, or deemed necessary by management.

Requirements

• High school diploma or equivalent experience.
• No formal experience is required.
• Ability to push a supply cart, carry a tote tray with replacement amenities, arrange drapery and replacement linen, carry dirty linen to the laundry chute, and operate a vacuum.
• Ability to lift, pull, push, bend, and move items to support the hotel and outlets.
• Ability to communicate information, respond to questions, and provide directions and information about hotel services to guests, vendors, staff, and management.

Responsibilities

• Dust and polish furniture, fixtures, and window frames.
• Vacuum upholstery, drapery, and carpeting.
• Clean and maintain hallways and surrounding areas, public elevators inside and outside, elevator landings, and vending areas.
• Clean and shine glass and metal surfaces.
• Empty smoking materials from ash urns and remove trash to the dumpster.
• Clean offices as assigned.
• Clean public restrooms and replenish supplies.
• Stock the housekeeping cart with necessary supplies.
• Fulfill guest requests and handle guest problems or complaints to achieve customer satisfaction.
• Report missing articles, damage, or mechanical problems to the supervisor.
• Turn in articles left in guest rooms to the supervisor for logging in Lost and Found.
• Secure and maintain custody of equipment, keys, and supplies to protect hotel property.
• Maintain a friendly, cheerful, and courteous demeanor.
• Perform other duties as assigned, requested, or deemed necessary by management.

Benefits

• Competitive salary
• Daily pay
• Team Member Hotel Discount Program
• Uniforms provided for most positions
• Health, dental, vision, and life insurance, plus other supplemental options
• Paid PTO
• 401(k) with employer match
• Food and beverage discounts
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED