PUBLIC AREA ATTENDANT

MDM Group Marriotts•Miami, FL

12d•$15 - $16•Onsite

About The Position

The Public Area Attendant cleans and maintains public and employee spaces at the JW Marriott Marquis Miami. Duties include cleaning restrooms, showers, glass, floors, and other surfaces; emptying trash and ash receptacles; inspecting furniture and reporting damage; and cleaning and checking lights. The role uses designated cleaning chemicals, supplies, and equipment, and posts caution signs when needed. The attendant responds promptly to guest and department requests and reports maintenance issues or urgent repairs to the appropriate department. The position follows company, department, safety, security, housekeeping, and quality standards. The attendant protects guest and coworker privacy, maintains a clean and professional appearance, handles chemicals and equipment safely, and provides courteous, timely guest service. The role requires supporting coworkers and completing other reasonable duties requested by supervisors.

Requirements

No high school diploma or GED equivalent is required.
No related work experience is required.
No supervisory experience is required.
Ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance.
Ability to reach overhead and below the knees, bend, twist, pull, stoop, and stand, sit, or walk for an extended period.
Follow safety procedures and use appropriate equipment and personal protective clothing as necessary.

Responsibilities

Clean public and employee restrooms and showers, including replenishing paper goods and soap and emptying trash.
Clean glass in public and employee areas, including windows and mirrors.
Clean public and employee floor surfaces using designated chemicals, supplies, and equipment.
Dust surfaces, furniture, fixtures, woodwork, phones, fire extinguisher boxes, exit signs, and air vents in assigned areas.
Empty trash containers, ashtrays, and ash urns into proper recycling or disposal containers.
Inspect furniture for tears, rips, and stains and report damage to a manager or supervisor.
Clean and maintain lights, check that they are working properly, and report burnt-out bulbs.
Post caution signs to limit traffic when necessary.
Select appropriate cleaning chemicals and personal protective equipment for cleaning tasks, following OSHA regulations and company standards.
Contact Engineering, At Your Service, Delighted to Serve, or the Housekeeping office directly for urgent repairs.
Respond promptly to requests from guests and other departments, including Front Desk and At Your Service.
Identify and report preventative or other maintenance issues in public areas or guest rooms.
Follow safety, security, hazardous-material handling, emergency-response, and equipment-use procedures; report accidents, injuries, hazards, or unsafe conditions.
Maintain a clean, hygienic, and professional uniform and appearance; protect guest and coworker privacy and confidential information.
Welcome and acknowledge guests, anticipate and address their needs, listen and respond to questions or concerns, and thank guests with genuine appreciation.
Support coworkers with dignity and respect and contribute to shared team goals.
Comply with quality assurance expectations and standards.
Move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance; reach, bend, twist, pull, stoop, and stand, sit, or walk for extended periods.
Perform other reasonable job duties as requested by supervisors.