Public Area Attendant

Makeready LLC•San Antonio, TX

About The Position

The Public Area Attendant helps maintain the cleanliness and presentation of the Menger Hotel’s lobbies and public amenities, including lobby restrooms, the front desk, and offices. The role requires attention to detail and a guest-first approach, helping create a positive image of the property. The attendant should be pleasant, honest, and friendly, and able to respond to guest requests and issues.

Requirements

  • Ability to work independently.
  • Attention to detail.
  • Friendly personality.
  • Guest-first attitude.

Responsibilities

  • Provide customer service by giving guests directions, recommendations, and answers to their questions.
  • Keep lobby restrooms clean by mopping, dusting, refilling paper supplies, and replenishing soap.
  • Collect and dispose of trash and transport recyclable items to the appropriate location.
  • Deliver towels, toiletries, or other items to guest rooms as needed.
  • Vacuum public areas and maintain cleanliness standards.

Benefits

  • Accommodating PTO/PTO exchange
  • Medical, dental, and vision benefits
  • Maternity and paternity leave
  • Pet insurance
  • Company-matched dependent care and 401k
  • Student loan repayment program
  • Additional ancillary benefits
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