Public Area Attendant - Ludlow House

Soho House & Co. • New York, NY

1d

About The Position

The Public Area Attendant keeps lobbies and public facilities—including lobby restrooms, telephone areas, the front desk, and offices—neat and clean. The role promotes a positive image of the property to members and guests and requires reliability, approachability, attention to detail, and the ability to address guest requests and problems. The successful candidate is trustworthy, organized, dependable, and passionate about creating tidy spaces with a can-do attitude.

The position is responsible for routine walk-throughs and maintaining the tidiness, cleanliness, and maintenance of the Club, Rooms, Cowshed (Spa), and food and beverage spaces when applicable. It also supports housekeeping with room deep cleaning, maintains supplies and storage areas, documents inspections and maintenance, and follows applicable health and safety requirements and company policies.

Requirements

• At least one year of proven working experience as a cleaner, maintenance worker, and/or housekeeper.
• Ability to handle heavy equipment and machinery.
• Knowledge of cleaning chemicals and supplies.
• Ability to understand and follow written and verbal instructions.
• Detail-oriented, proactive, and a positive influence on the team and other staff.
• Flexible schedule and ability to work nights, weekends, and holidays when needed.
• Ability to seize, grasp, turn, and hold objects with hands.
• Ability to make periodic fast-paced movements between parts of the property.
• Ability to move, pull, push, carry, or lift at least 30 pounds.
• Ability to occasionally kneel, bend, crouch, and climb.
• Ability to perform physical activities such as lifting, cleaning, and stooping.
• Ability to stand, walk, lift, and bend for long periods.

Responsibilities

• Conduct routine walk-throughs and ensure the overall tidiness, cleanliness, and maintenance of the Club, Rooms, Cowshed (Spa), and food and beverage spaces when applicable.
• Clean and maintain the property and stock designated facility areas, including dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, and cleaning restrooms.
• Assist the housekeeping team with rooms, focusing on deep-cleaning procedures.
• Follow health and safety regulations and use appropriate signage to help maintain a clean and safe work environment for members, guests, and staff.
• Perform and document daily inspection and maintenance activities.
• Carry out heavy cleaning tasks and special projects, which may include minor repairs and organizing the stock room when shipments arrive.
• Notify management proactively about deficiencies or repair needs.
• Dispose of refuse properly and maintain storage areas, restock areas, and the back landing as needed.
• Work collaboratively with the team and independently and proactively as needed.
• Follow health and safety policies, including IIPP, workers’ compensation procedures, and allergy procedures, and implement, monitor, and enforce compliance with company policies, procedures, standards, and applicable laws.
• Perform other duties as assigned by a supervisor or manager.

Benefits

• Full-time employees are eligible for medical, dental, and vision benefits.
• Retirement fund with a 2% match for eligible full-time employees.
• Sick days and vacation days for full-time employees.
• Career development opportunities domestically or internationally, including managerial and technical paths.
• Mentoring, apprenticeship, local outreach, and sustainability opportunities through Soho Impact.
• Internally and externally run learning and development courses.
• Food and drink-related trips, training, and events through Cookhouse & House Tonic.
• Monthly team events, including fitness sessions, cinema screenings, and art classes.
• A substantial meal provided free of charge while on duty in Houses and Restaurants.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed