Public Area Attendant

Great Wolf Lodge • Naples, FL

4d

About The Position

The Public Area Attendant helps ensure the Lodge’s atmosphere meets or exceeds Great Wolf and guest standards by cleaning and maintaining the resort’s common areas. The role includes cleaning public spaces and restrooms, reporting maintenance issues, handling cleaning chemicals according to directions, operating waste-processing equipment, communicating courteously with guests, delivering requested items to guestrooms, and assisting with guestroom cleaning as needed. Full-time and part-time positions are available, with flexible scheduling.

Requirements

• Willingness to work a flexible schedule, including nights, weekends, and/or holidays as needed.
• Successful completion of a criminal background check and drug screen.
• Ability to work independently with limited supervision.

Nice To Haves

• Prior experience handling cleaning chemicals.
• Excellent customer service skills.
• Previous housekeeping or general cleaning experience.

Responsibilities

• Vacuum, dust, and clean public areas, including floors, carpets, restrooms, waterpark areas, elevators, windows, and doors.
• Keep elevator areas free of debris.
• Empty waste receptacles in common areas.
• Read and understand material safety data sheets and use chemicals according to directions.
• Report maintenance issues in public areas.
• Operate the trash compactor and cardboard baler.
• Communicate with guests in a professional and courteous manner.
• Deliver items to guestrooms as requested and return them to storage as necessary.
• Assist with guestroom cleaning as needed.

Benefits

• Medical, dental, and vision insurance.
• Health savings account.
• Telehealth resources.
• Life insurance.
• 401(k) with employer match.
• Paid vacation time off.
• Paid parental leave.
• Flexible scheduling.
• Holistic wellness program and technology.
• Employee Assistance Program.
• Employee Relief Fund.
• Discounted vacations for employees, family, and friends.
• Employee referral incentives.
• Cross-training, scholarship fund, and talent development programs.
• On-the-job, functional, and leadership training through Great Wolf University.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed