Public Area Attendant

Four Seasons Hotels and Resorts • Naples, FL

30d • Onsite

About The Position

The Public Area Attendant keeps public areas and restrooms clean, neat, and well supplied. This role is crucial for maintaining the pristine appearance of the resort's common spaces, including food and beverage outlets, banquet spaces, and restrooms. The attendant will be responsible for cleaning, dusting, vacuuming, and ensuring all surfaces, mirrors, and floors are mark-free. Additionally, they will manage trash removal, report maintenance issues, and restock necessary supplies in restrooms and locker rooms. A key aspect of the role involves interacting with guests, answering inquiries, and providing directions, all while adhering to Four Seasons' standards of conduct and working collaboratively with colleagues.

Requirements

• High school diploma or equivalent experience
• Ability to read, write and speak English
• US work authorization is required.

Nice To Haves

• Prior experience preferred but not required

Responsibilities

• Keeps all public areas including food and beverage outlets and banquet spaces neat, vacuumed, moped and dusted.
• Ensures mirrors, furniture, floors, ashtrays, elevators, and doors are clean and mark-free.
• Removes all trash from public areas.
• Submits all maintenance issues in public areas and back of house areas to the Engineering department and brings them to the attention of the Housekeeping management.
• Periodically checks lobby restrooms and employee locker rooms, ensuring all surfaces are clean.
• Restocks all supplies including toilet paper, soap, and hand towels in restrooms.
• Removes all trash from back of house offices.
• Vacuums carpets and dusts surfaces in offices.
• Responds to guest requests and inquiries while in the lobby.
• Answers guest questions and directs them to the areas they desire to be in.
• Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct.
• Works harmoniously and professionally with co-workers and supervisors.
• Assists with responsibilities and duties in the absence or heavy volume in the areas of Guestroom Attendant and House Attendant.
• Assists Housekeeping management with weekly stock takes of guest supplies, cleaning supplies and chemicals needed for the cleaning of front and back of house areas.

Benefits

• Lucrative salary
• Medical, Dental, Vision, and 401K with employer matching all starting at 30 days
• Time off plans starting on the day of hire
• Complimentary and discounted hotel stays around the world
• Wellbeing and mental health initiatives
• Complimentary employee meals and beverages
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED