Public Area Attendant

Pacific Hospitality Group•Phoenix, AZ

About The Position

The Public Area Attendant maintains the cleanliness, presentation, and ambiance of guest-facing and shared spaces in line with Forbes Travel Guide 5-Star standards. The role helps ensure public areas consistently convey luxury, precision, and attention to detail, supporting the guest experience through cleanliness, organization, and discreet, anticipatory service.

Requirements

  • Strong attention to detail and organizational skills.
  • Ability to work independently and efficiently in a fast-paced environment.
  • Positive attitude and team-oriented mindset.
  • Physical ability to stand, walk, bend, and lift for extended periods.
  • Ability to work efficiently in a fast-paced luxury environment.
  • Flexible schedule, including weekends and holidays.

Nice To Haves

  • Previous experience in housekeeping or public-area cleaning, especially in luxury hospitality.

Responsibilities

  • Clean, sanitize, and maintain public areas, including lobbies, corridors, restrooms, spa areas, elevators, and meeting spaces.
  • Keep spaces spotless, well-organized, and visually flawless.
  • Maintain high-traffic areas and respond promptly to spills, debris, or guest needs.
  • Keep furnishings, fixtures, décor, and flooring properly maintained and presentation-ready.
  • Demonstrate professionalism, discretion, and awareness in guest-facing spaces.
  • Acknowledge guests warmly, professionally, and courteously.
  • Stock public-area supply stations with cleaning materials and guest amenities, including restroom supplies.
  • Monitor inventory and report replenishment needs.
  • Maintain compliance with health and hygiene standards in assigned areas.
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