Public Area Attendant - FT

Sage Hospitality•Austin, TX

6d•Onsite

About The Position

The Public Area Attendant maintains cleanliness and order in the lobby and common guest areas and provides prompt, courteous service to guests. The position is with Sage Hospitality Group at Hotel Van Zandt in Austin, Texas. The attendant cleans and maintains public and service areas, completes scheduled cleaning and restocking tasks, responds to guest questions, and reports equipment, supply, or damage issues to the appropriate team. The role requires a clean, professional appearance and a cheerful, courteous demeanor.

Requirements

No formal education required.
No experience required.
Ability to meet appearance standards.
Ability to meet cleaning standards.
Basic understanding of cleaning methods, cleaning implements, and chemicals.
Frequently lift cleaning supplies up to 30 lbs., carry supplies up to 30 lbs., and push or pull equipment weighing 30–50 lbs.
Frequently bend to start machines and load chemicals during the shift.
Remain on feet and walk behind floor-care equipment for the full shift; continuous standing may be required.

Responsibilities

Maintain cleanliness of the parking lot and public spaces.
Complete daily, weekly, and quarterly cleaning checklists.
Dust and polish furniture, fixtures, thresholds, baseboards, railings, elevators, stairwells, and window frames.
Vacuum and spot-clean carpeting, upholstery, and drapery; remove gum from surfaces.
Clean and shine glass and metal surfaces.
Empty and polish trash receptacles, replace bags as needed, and take trash to the dumpster.
Clean offices as assigned.
Clean public restrooms and restock supplies.
Clean public and service elevators, inside and out.
Complete restocking and cleaning duties through opening and closing side work as instructed.
Maintain a clean, professional appearance and a cheerful, courteous demeanor.
Notify housekeeping leadership, the maintenance department, or the manager on duty about malfunctioning equipment, needed supplies, or damage to floor coverings or upholstery.
Attend departmental meetings in person to improve communication and gain knowledge of products, service, and the facility.
Respond to customer inquiries and comments in person and by phone with timely, knowledgeable information.
Follow safety guidelines to protect oneself, associates, and guests.