Public Area Attendant - InterContinental Indianapolis

IHG•Indianapolis, IN

3d•Onsite

About The Position

The Public Area Attendant is responsible for cleaning and maintaining corridors and public areas in accordance with housekeeping procedures and standards, as well as safety and security rules and regulations, to ensure guest satisfaction. The role is at the InterContinental Indianapolis, a 170-room luxury hotel in the restored Illinois Building on Monument Circle. The attendant cleans public areas such as hallways, elevators, service areas, and stairwells; removes soiled linen and trash; keeps guest-floor corridors and related areas neat; assists Room Attendants with moving heavy furniture or equipment; stocks housekeeping closets; maintains cleaning equipment and reports repair needs; and responds to guest requests. The role requires at least one year of housekeeping experience, preferably in a high-volume hotel, conference center, or resort. Candidates should be reliable, punctual, attentive to detail, able to follow cleaning and safety standards, and professional with guests and colleagues. The work is physical, involves spending most of the day on one's feet, and can include occasional lifting up to 50 pounds or pushing and pulling heavy objects. Employees must be able to work weekends and holidays and follow uniform and grooming guidelines. The posted hourly wage is $17. Benefits for eligible employees include paid time off, medical, dental, and vision insurance, a 401(k), a full uniform, room discounts, and training. The employer describes an inclusive, collaborative workplace and a wellbeing framework supporting health, lifestyle, and workplace wellbeing.

Requirements

At least one year of housekeeping experience; preferably in a high-volume hotel, conference center, or resort.
Ability to perform physical work and remain on one's feet for most of the day.
Ability to occasionally lift items up to 50 pounds (23 kilograms) and/or push or pull heavy objects.
Reliable and punctual, and able to work weekends and holidays.
Strong attention to detail and ability to follow cleaning standards and safety procedures.
Professional attitude with guests and team members, and ability to follow uniform and grooming guidelines.

Nice To Haves

Prior heavy-duty cleaning experience.

Responsibilities

Clean public areas, including hallways, elevators, service areas, and stairwells, following safety and security procedures.
Remove soiled linen and trash from service areas and take them to the appropriate locations.
Keep corridors, entrances, vending areas, and laundry areas on guest floors clean and neat.
Assist Room Attendants with moving heavy furniture or equipment and other duties as required.
Stock housekeeping closets with linens and other supplies.
Maintain cleaning equipment in good working order and report necessary maintenance repairs.
Respond to guest requests from Housekeeping or other departments.