About The Position

The Houseperson assists housekeepers in maintaining high standards of quality at the InterContinental Indianapolis. The role supports housekeeping operations by maintaining equipment and linen supplies, delivering guest-requested items, collecting trash, and completing general cleaning tasks. It is a physical position that involves being on your feet for most of the day and may require moving furniture and handling heavy objects. The hotel describes its culture as inclusive, collaborative, and grounded in the IHG Core Values: doing the right thing, showing care, aiming higher, celebrating difference, and working better together. The role is part of the InterContinental Hotels & Resorts brand, which emphasizes thoughtful, cultured, and remarkable guest and colleague experiences.

Requirements

  • At least 1 year of housekeeping experience, preferably in a high-volume hotel, conference center, or resort.
  • Able to work weekends and holidays.
  • Strong attention to detail and ability to follow cleaning standards and safety requirements.
  • Professional attitude with guests and team members.
  • Follow uniform and grooming guidelines.
  • Able to meet the physical demands of the role, including standing for most of the day, occasional lifting of items up to 50 pounds / 23 kilograms, and pushing or pulling heavy objects.
  • Reliable and punctual.

Nice To Haves

  • Prior heavy-duty cleaning experience preferred.

Responsibilities

  • Operate assigned housekeeping cleaning equipment, including carpet and floor-care tools.
  • Move furniture as necessary.
  • Participate in general cleaning, including turning mattresses and removing sheers and drapes.
  • Ensure equipment is distributed and maintained in proper operating order.
  • Keep linen closets stocked.
  • Deliver guest-requested items to guest rooms.
  • Collect and properly dispose of trash.
  • Perform additional assigned general tasks.

Benefits

  • Full uniform
  • Room discounts
  • Training
  • Paid time off
  • Medical, dental, and vision insurance
  • 401(k)
  • Other benefits for eligible employees
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