Public Area Attendant

EXCHANGE HOTELS MANAGEMENT•Fort Worth, TX

32d•Onsite

About The Position

We’re seeking a unique individual who will embody the heart and soul of the Fort Worth Stockyards while caring deeply about our brand and community – someone who acts as an extension of our mission, values, and culture. This person is driven to create meaningful experiences for our team members, guests, and community. We want to work with someone who brings a spirit of fun, authenticity, collaboration, and genuine hospitality to their life and work. The right Public Area Attendant will be as inspired and passionate about this vision as we are. Care for people, a belief in the power of community, and the desire to create extraordinary experiences drive us. You must apply if these things also drive you! The Public Area Attendant is responsible for maintaining the cleanliness, appearance, and safety of all public spaces throughout Stockyards Hotel and H3 Ranch — including lobbies, restrooms, corridors, and employee areas. This role ensures that every area of the property reflects our iconic hospitality and high brand standards, creating a clean, inviting, and memorable environment for guests and team members alike.

Requirements

Ability to communicate clearly, professionally, and respectfully with guests and team members.
Strong attention to detail and commitment to maintaining brand cleanliness standards.
Flexible schedule — must be available to work evenings, weekends, and holidays.
Ability to maintain composure and professionalism in fast-paced or high-traffic environments.
Embody our Core Values.

Nice To Haves

Previous experience in hospitality, housekeeping, or custodial services preferred.
Knowledge of cleaning products, sanitation techniques, and safety practices.
Familiarity with hotel or resort operations preferred.
Strong multitasking, time management, and problem-solving abilities.

Responsibilities

Clean and service all public areas, including hotel entrances, restrooms, corridors, elevators, pool decks, fitness center, offices, and meeting spaces.
Clean glass, mirrors, and interior windows; dust furniture, artwork, fixtures, and equipment.
Vacuum carpets, sweep and mop floors, and polish wood and tile surfaces using approved chemicals and equipment.
Empty and sanitize trash containers, ash urns, and recycling bins in public and employee areas.
Replenish restroom supplies, towels, and other guest amenities as needed.
Wash walls, ceilings, doors, and other surfaces; maintain and polish stainless steel, wood, and glass finishes.
Inspect furniture and fixtures for cleanliness and condition; report maintenance or repair needs to Engineering.
Post caution or wet floor signs as needed to maintain a safe environment for guests and staff.
Respond promptly to guest or departmental requests for assistance and deliver requested items as needed.
Follow all safety procedures and proper use of cleaning chemicals, equipment, and protective gear.
Maintain storage closets, carts, and housekeeping supplies in a clean and organized manner.
Collaborate with Housekeeping, Engineering, and Front Office teams to ensure smooth daily operations.
All other duties as assigned.