Public Area Attendant

Peregrine Hospitality•Paso Robles, CA

40d•Onsite

About The Position

The Public Area Attendant is responsible for maintaining the clean and attractive public areas of the property while providing attentive, courteous, and efficient service to all guests. This role involves approaching all encounters with guests and employees in a positive manner, attending required meetings and training, and maintaining regular attendance. The attendant must uphold high standards of personal appearance and grooming, including wearing the proper uniform and nametag, and comply with regulations to ensure safe and efficient hotel operations. Efforts should be maximized towards productivity, identifying problem areas, and assisting in implementing solutions. The role also includes maintaining supply levels in public areas, cleaning and checking public washrooms, performing routine checks of all public areas, emptying ash urns, dusting surfaces, cleaning windows, glass, and doors, checking guest elevators, cleaning carpets, polishing metals, maintaining elevator tracks, and performing general cleaning tasks such as vacuuming, sweeping, mopping, and collecting garbage. Assistance to guests and staff members is also a key responsibility.

Requirements

Ability to lift and/or carry up to 40 pounds frequently to assist guests
Ability to stand for extended periods of time
Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors and guests a normal in-person and phone conversation
Ability to bend and twist, push and pull, stoop, and kneel
Ascend and descend a ladder.

Nice To Haves

Previous in a Hotel Public Areas position preferred but not required.

Responsibilities

Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
Attend all hotel required meetings and training.
Maintain regular attendance in compliance with Vespera Resort on Pismo Beach, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Vespera Resort on Pismo Beach, and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Maintains supply levels in the public areas, toilet paper, and Kleenex.
Maintains and cleans all public washrooms, checking twice each hour.
Makes routine checks of all public areas to ensure cleanliness.
Empties ash urns.
Dust all tables, lamps, and ledges in all public areas and corridors.
Maintains the cleanliness of all windows, glass, and doors in public areas.
Checks guest elevators, clean carpets, and polishes metals as necessary.
Maintains elevator tracks.
Performs cleaning tasks in public areas, including vacuuming, sweeping, moping, and collecting garbage.
Assists guests and other staff members as needed.
Other duties as assigned by management.