Public Area Attendant

TMC Hospitality • Palm Springs, CA

8d • $19 - $21 • Onsite

About The Position

The primary responsibility of the Public Areas Attendant is supporting our Housekeeping team in taking care of a building’s general sanitation, cleanliness & ambiance. Their duties include maintaining the cleanliness of all public spaces, removing linen and trash from guest rooms, maintaining the organization & cleanliness of storage areas, providing guests with items upon request, and supporting the Housekeeping team with cleaning duties to ensure rooms are clean & ready for check-in.

Requirements

• Must be a team player.
• The ability to multitask.
• The ability to stand and walk for extended periods of time.
• The ability to lift, push, and pull at least 40 pounds.
• Excellent organizational and time management skills.
• Must exhibit good judgment while performing under pressure.
• Must be dedicated to our goal of providing superior guest experiences.
• Must be able to utilize text/chat technology on a phone or tablet.

Nice To Haves

• Previous experience in the hospitality industry preferred.

Responsibilities

• Maintain the cleanliness of all public spaces.
• Remove linen and trash from guest rooms.
• Maintain the organization and cleanliness of storage areas.
• Provide guests with items upon request.
• Support the Housekeeping team with cleaning duties to ensure rooms are clean and ready for check-in.
• Keep outside of room clean and tidy.
• Empty trash for the entire room and public areas.
• Deliver any requested amenities, linens, and supplies to guest rooms.
• Maintain complete knowledge at all times of all hotel features/services, activities, and events.
• Ensure all positions are knowledgeable of hotel features/services, activities, and events and able to engage/discuss with guests.
• Ensure all public areas of the hotel are clean.
• Deliver any lost and found items to the appropriate area.
• Communicate effectively with guests and provide exceptional customer service.
• Adhere to hotel requirements for guest/employee accidents or injuries and in emergency situations.
• Maintain complete knowledge of and comply with all department policies/service procedures/standards.
• Maintain positive guest relations at all times.
• Resolve guest complaints and concerns to ensure guest satisfaction.
• Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
• Ensure storage and closets are stocked properly and maintain an organized layout.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed