Public Area Attendant

Camelback Resort•Pocono Township, PA

About The Position

As a Public Area Attendant at Camelback Resort, you help keep the resort clean and welcoming for guests, maintaining public areas throughout the property, including indoor spaces and outdoor areas. The role includes cleaning and maintaining lobbies, restaurants, restrooms, offices, entrances, walkways, parking lots, outdoor furniture, and other guest-facing spaces. You also respond to guest requests, provide directions and general resort information, and support guest and team safety. The position requires working indoors and outdoors in varying weather conditions and following cleaning, chemical-handling, waste-disposal, and workplace safety procedures.

Requirements

  • Must be at least 18 years of age.
  • High school diploma or equivalent required.
  • Knowledge of basic cleaning techniques, sanitation procedures, and public area maintenance standards.
  • Ability to safely operate vacuums, floor scrubbers, carpet extractors, and pressure washers.
  • Ability to clean and maintain carpet, tile, glass, concrete, and other surfaces.
  • Ability to safely handle, use, and store cleaning chemicals according to established safety procedures.
  • Ability to follow cleaning schedules, prioritize tasks, and maintain standards in high-traffic areas.
  • Ability to identify and report maintenance concerns, safety hazards, and areas requiring additional cleaning.
  • Ability to follow waste disposal procedures, including handling trash, recyclables, and potentially hazardous materials.
  • Ability to use personal protective equipment and follow workplace safety procedures.
  • Ability to work independently and efficiently with attention to detail.
  • Ability to work indoors and outdoors in varying weather conditions.
  • Ability to carry up to 50 pounds and stand or walk for extended periods.
  • Strong attention to detail and a proactive work ethic.
  • Flexible schedule, including weekends, evenings, and holidays.
  • Ability to work in a fun, fast-paced environment.
  • Must be able to speak and read English.

Nice To Haves

  • Additional language skills.

Responsibilities

  • Create a welcoming first impression for guests.
  • Clean public areas using approved cleaning agents and equipment.
  • Vacuum lobbies, offices, and other public indoor areas as needed.
  • Empty trash and maintain cleanliness throughout hotel and exterior spaces.
  • Sweep and mop lobbies, restaurants, and public restrooms.
  • Clear debris, dust, and maintain public-facing areas.
  • Maintain parking lots, walkways, resort entrances, and other exterior spaces.
  • Power wash exterior surfaces and help maintain outdoor cleanliness and presentation.
  • Clean resort entry doors regularly.
  • Monitor and maintain outdoor furniture and guest areas.
  • Secure the passkey or master key and return it to Security at the end of the shift.
  • Report maintenance issues and lost and found items to the Public Area Supervisor.
  • Respond promptly and efficiently to guest requests.
  • Provide directions, assistance, and general resort information.
  • Support guest and team safety in emergency situations.
  • Perform other duties as assigned.
  • Help ensure the safety and well-being of guests.

Benefits

  • Complimentary access to Camelbeach, Camelback, Aquatopia, local amusement parks, and more, plus friends and family perks.
  • Paid training and professional development.
  • Employee events throughout the season.
  • Referral bonuses.
  • Competitive wages and advancement opportunities.
  • Next-day pay through PayActiv.
  • Tuition reimbursement.
  • Medical, dental, and vision insurance.
  • 401(k).
  • Vacation and paid time off.
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