Public Area Attendant

Kimpton Hotels & Restaurants•Nashville, TN

About The Position

The Public Area Attendant maintains consistent cleanliness standards throughout the hotel while providing a high level of service to support guest satisfaction. The role also represents the hotel, creates personal guest experiences, and builds relationships that encourage guests to return. The position includes cleaning public spaces and guest facilities, including locker rooms, restaurant and pool-area bathrooms, hallways, and elevators. Duties also include dusting, sweeping, mopping, vacuuming, cleaning windows and elevator doors, removing dust and debris from blinds, cleaning mirrors, picture frames, lamps, and baseboards, and taking out trash throughout the hotel.

Requirements

  • One year of experience in customer service or a similar position.
  • Positive, hard-working attitude.
  • Passion for customer service.
  • Basic writing skills.
  • Good verbal communication skills.
  • Flexible schedule and ability to work evenings, weekends, and holidays when needed.

Nice To Haves

  • High school diploma is preferred.

Responsibilities

  • Maintain consistent cleanliness standards throughout the hotel while providing a high level of guest service.
  • Represent the hotel, create personal guest experiences, and develop relationships with guests.
  • Clean locker rooms and restaurant and pool-area bathrooms.
  • Dust, sweep, mop, and vacuum public areas and hallways.
  • Clean elevator doors and vacuum regularly.
  • Clean windows and ensure blinds are free of dust and debris.
  • Clean mirrors, picture frames, lamps, and baseboards.
  • Remove trash from all areas of the hotel.
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