About The Position

The PT Support Associate supports front-of-house and back-of-house store operations in a fast-paced retail environment with changing priorities. The role may involve greeting customers, running items, operating the register, answering phones, following operational policies and procedures, packing and unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. The associate works collaboratively with the store team to help create welcoming, memorable customer experiences and deliver retail excellence.

Requirements

  • One to two years of experience in a high-volume, customer-driven retail environment.
  • Open availability for a flexible schedule that meets business needs, including overnight, evening, holiday, and weekend shifts.
  • Ability to lift at least 40 pounds and carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend, and stand for extended periods.

Nice To Haves

  • Stock-related experience.
  • A sense of humor.

Responsibilities

  • Support front-of-house and back-of-house store operations.
  • Greet customers, run items, operate the register, and answer phones as needed.
  • Understand and execute operational policies and procedures.
  • Pack and unpack shipments.
  • Organize the stock room to support product flow and smooth store operations.
  • Work with the store team to create welcoming and memorable customer experiences.

Benefits

  • Competitive pay and rewards for high performance.
  • Benefits supporting mental and physical health, financial security, and wellness.
  • Employee discount and access to exclusive special offers.
  • Retail Excellence Programs in areas such as styling, coaching, and brand ambassadorship.
  • Paid volunteer days and opportunities to give back through the Tory Burch Foundation.
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