Psychiatry Account Manager - Lubbock, TX

Lundbeck•Lubbock, TX
•$120,000 - $140,000

About The Position

The Psychiatry Account Manager leads promotion of Lundbeck’s psychiatry portfolio by executing sales and marketing strategies and applying comprehensive clinical knowledge to drive sales performance. The role requires navigating complex commercialization challenges and using data and digital tools to plan and execute account strategies, develop customer relationships, and identify opportunities in the local market. The Account Manager delivers clear, compelling product messages, identifies and addresses customer needs and objections, and works to secure customer commitments. The role includes monitoring reimbursement dynamics and addressing payer access issues, while complying with pharmaceutical and regulatory requirements, Lundbeck policies and procedures, and FDA regulations. The territory is centered on Lubbock, Texas, and includes Lubbock, Amarillo, Midland, Odessa, Abilene, and Weatherford. Candidates must live within 40 miles of the territory boundaries and have access to a major airport. The position involves domestic travel of up to 30%–40%, including customer and internal meetings and typically 4–8 conferences and meetings in the United States.

Requirements

  • Bachelor of Arts or Bachelor of Sciences degree from an accredited college or university.
  • At least 2 years of pharmaceutical, biopharmaceutical, biologics, medical device sales, or related healthcare sales experience.
  • Ability to score highly on disease and product training exams and obtain annual product-knowledge certification.
  • Self-starter with a strong work ethic and outstanding communication skills.
  • Computer literacy and proficiency with Microsoft Office software.
  • Live within 40 miles of territory boundaries.
  • Valid driver’s license in good standing; driving is an essential job duty.
  • Meet and comply with reasonable industry-standard credentialing requirements of healthcare providers and customer facilities for continued employment.
  • Willingness and ability to travel domestically up to 30%–40%, including travel to customers and internal personnel in the territory and typically 4–8 U.S. conferences and meetings.

Nice To Haves

  • Previous experience in a specialty product sales force.
  • Prior experience promoting and detailing CNS/neuroscience products, including those for depression, schizophrenia, and bipolar disorder.
  • Documented successful sales performance.
  • Experience taking ownership of the development and execution of fully integrated account plans.
  • Strong analytical background and experience using sales data reporting tools to identify trends.
  • Experience in product launches.
  • Previous experience working with alliance partners, such as in co-promotions.
  • Demonstrated leadership through participation in committees, job rotations, panels, or related activities.

Responsibilities

  • Use digital tools and data-based insights to identify opportunities, develop account strategies and tactics, allocate resources, monitor progress, and adjust plans to maximize sales performance.
  • Deliver clear and compelling sales messages, probe customer needs, handle objections, and close calls with a commitment to action.
  • Build and maintain productive internal and external relationships based on customer needs and organizational goals, using total-office account management.
  • Gather and validate local market trends and dynamics, map account relationships, and apply therapeutic knowledge to identify and prioritize opportunities.
  • Stay informed about reimbursement dynamics and anticipate and address payer access issues involving IDNs, Medicare, Medicaid, and commercial payers using Lundbeck resources.
  • Apply knowledge of the pharmaceutical and regulatory environment and comply with Lundbeck policies and procedures and FDA promotional regulations.
  • Travel within the assigned territory to meet and interact with customers and internal personnel, and attend domestic conferences and meetings.

Benefits

  • Flexible paid time off (PTO).
  • Medical, dental, and vision health benefits.
  • Company 401(k) match.
  • Company car.
  • Sales incentive target of $40,500.
  • Robust and comprehensive benefits package to support employees’ health, family, and everyday life.
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