Community Disaster Program Manager - Lubbock, TX

VetJobs•Lubbock, TX

3d•Onsite

About The Position

The Community Disaster Program Manager ensures effective collaboration with Volunteer Services; identifies, mobilizes, and engages partners across communities in the assigned geographic area; and assesses readiness resources, facilities, supplies, local vendors, and strategies to address gaps. The role works with volunteers to help communities prepare for disasters and implements disaster cycle services programming or regional functional activities, including mass care, response, community preparedness, recovery, planning, and readiness. The manager develops volunteer capacity and disaster leadership volunteers, coordinates community preparedness and response partnerships, and builds relationships across a matrixed organization. The position serves as the Red Cross disaster subject matter expert in the assigned area, with a focus on extending services and trust among diverse and historically underserved communities. The role may initiate and coordinate local disaster relief operations and requires deployment to disaster relief operations outside the employee’s region at least once a year. Employees must meet training and physical capacity requirements for deployment. This position is not eligible for relocation assistance.

Requirements

Bachelor’s degree, or an equivalent combination of education and related experience.
At least 5 years of related experience building, mobilizing, leading, and developing volunteer teams to execute a social services program or service.
Valid driver’s license and clean motor vehicle record.
Excellent interpersonal, verbal, and written communication skills.
Analytical and decision-making skills to interpret program trends and results, formulate recommendations, and develop continuous improvement processes.
Experience collaborating with diverse groups and individuals representative of community demographics, managing multiple priorities, facilitating, problem solving, marketing, leading, and managing partnerships.
Intermediate proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
Ability to work outside regular duty hours, including nights and weekends.
Ability to meet training and physical capacity requirements for deployment and deploy to disaster relief operations outside the region at least once a year.
For chapter-based positions, ability to work daily in the assigned geographic area; for regional positions, ability to work daily within the region’s geographic area.

Nice To Haves

Volunteer management experience.
Ability to work independently.
People-oriented.
Community-minded and active in the community.
Strong relationship-building skills.
Organized.

Responsibilities

Lead and support a diverse volunteer team implementing volunteer-led disaster cycle services programming in the assigned geographic area or functional activities throughout the region.
Implement disaster cycle services activities in the assigned geographic area or specific functional activities within the region.
Develop and support disaster volunteers, who are the primary workforce and should be representative of the communities they serve, culturally and linguistically.
Cultivate and develop Disaster Leadership Volunteers, including volunteer partners, to fulfill responsibilities in disaster readiness, preparedness, response, and recovery.
Coordinate efforts to prepare and mobilize communities and engage partners with relevant expertise and assets for disaster preparedness, response, and recovery.
Build relationships and collaborate with internal employees and volunteers in a matrix management environment.
Serve as the Red Cross disaster subject matter expert in the assigned area to maximize presence, community engagement, and mobilization.
Develop partnerships with organizations and leaders supporting frontline communities and community resiliency before, during, and after disasters.
Initiate and coordinate disaster relief operations in the assigned area, or regional functional activities, in alignment with the Disaster Cycle Services Concept of Operations.
Identify diverse and historically underserved communities, build trust, and increase access to disaster services through relationships with trusted organizations.