Community Disaster Program Manager

American Red Cross • Santa Rosa, CA

3d • $75,000 - $78,000 • Onsite

About The Position

The Community Disaster Program Manager ensures effective collaboration with Volunteer Services and identifies, mobilizes, and engages partners throughout the assigned communities. The role assesses readiness resources, facilities, supplies, local vendors, and strategies for addressing gaps, and works with volunteers to prepare communities to respond to disasters. This position covers Marin and Sonoma Counties and is based at both the Santa Rosa and San Rafael offices. It is not eligible for relocation assistance.

The manager leads volunteer teams implementing disaster cycle services, builds mission capacity by developing disaster leadership volunteers and partners, and coordinates community preparedness, response, and recovery efforts. The position serves as the Red Cross disaster subject matter expert in its geographic area and builds partnerships to expand disaster service access and community resilience, particularly in diverse and historically underserved communities.

Regional disaster employees must deploy to disaster relief operations outside their region at least once per year. Employees must meet training and physical capacity requirements for deployment. Allowances may be provided for personal circumstances and local response activity. The salary range is $75,000–$78,000.

Requirements

• Bachelor's degree, or an equivalent combination of education and related experience.
• At least 5 years of related experience building, mobilizing, leading, and developing volunteer teams to execute a social services program or service.
• Current valid driver's license and good driving record.
• Excellent interpersonal, verbal, and written communication skills.
• Analytical and decision-making skills to interpret program trends and results, formulate recommendations, and develop creative improvements to programs or services.
• Demonstrated ability to collaborate with diverse groups and individuals, manage multiple priorities, facilitate, solve problems, market, lead, and manage partnerships.
• Intermediate proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.
• Ability to work outside regular duty hours, including nights and weekends.
• Ability to meet training and physical capacity requirements for disaster deployment.
• Ability to perform the stated physical tasks, including frequently lifting or moving up to 15 pounds and occasionally lifting or moving up to 30 pounds.

Nice To Haves

• Experience recruiting volunteers.

Responsibilities

• Lead and support a diverse volunteer team implementing volunteer-led disaster cycle services programming or regional functional activities.
• Implement disaster cycle services within the assigned geographic area or specific functional activities within the region.
• Develop and support disaster volunteers, including Disaster Leadership Volunteers and volunteer partners, for disaster readiness, preparedness, response, and recovery responsibilities.
• Coordinate efforts to prepare and mobilize communities and engage partners with relevant expertise and assets before, during, and after disasters and emergencies.
• Build relationships and collaborate with internal employee and volunteer partners in a matrix management environment.
• Serve as the Red Cross disaster subject matter expert in the assigned geographic area to maximize Red Cross presence, community engagement, and mobilization.
• Develop partnerships with organizations and leaders supporting frontline communities and community resilience.
• Initiate and coordinate disaster relief operations in the assigned geographic area, or regional functional activities, in alignment with the Disaster Cycle Services Concept of Operations.
• Build trust and increase access to disaster services in diverse, historically underserved communities through partnerships with trusted organizations.
• Work daily in the assigned geographic area to engage and mobilize communities and support volunteers.
• Deploy to disaster relief operations outside the region at least once a year.

Benefits

• Medical, dental, and vision plans.
• Health spending accounts and flexible spending accounts.
• Paid time off starting at 15 days per year, based on FLSA status and tenure.
• 11 paid holidays, including six core holidays and five floating holidays.
• 401(k) with 6% match.
• Paid family leave.
• Employee assistance.
• Short- and long-term disability and insurance.
• Service awards and recognition.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager