Community Disaster Program Manager

American Red Cross • Portland, ME

2d

About The Position

The Community Disaster Program Manager ensures effective collaboration with Volunteer Services; identifies, mobilizes, and engages partners across assigned communities; and assesses readiness resources, facilities, supplies, local vendors, and strategies for addressing gaps. The role works with volunteers to prepare communities to respond to disasters and supports continuous disaster response. Regional disaster employees must deploy outside their region at least once a year and meet training and physical-capacity requirements for deployment. This position is not eligible for relocation assistance, and the candidate must reside within 90 minutes of the chapter.

The manager leads and supports volunteer teams delivering disaster-cycle programming or regional functional activities, develops disaster leadership volunteers and community-representative volunteer capacity, and coordinates with community partners to prepare for, respond to, and recover from emergencies. The position serves as the Red Cross disaster subject matter expert in its assigned area, builds trust and access in diverse and historically underserved communities, and initiates and coordinates disaster relief operations in alignment with the Disaster Cycle Services Concept of Operations.

The salary range in Maine is $63,000–$67,000. Actual compensation may vary based on skills, experience, geographic location, and internal comparisons. The work is primarily in the assigned geographic area or region. The work environment includes a business-office setting with moderate noise and extended computer use.

Requirements

• Bachelor's degree, or an equivalent combination of education and related experience.
• At least 5 years of related experience building, mobilizing, leading, and developing volunteer teams to execute a social-services program or service.
• Valid driver's license and clean motor vehicle record.
• Excellent interpersonal, verbal, and written communication skills.
• Analytical and decision-making ability to interpret program trends and results, formulate recommendations, and develop improvement processes.
• Demonstrated collaboration with diverse groups and individuals representative of community demographics.
• Ability to manage multiple priorities, facilitate, solve problems, support marketing, lead, and manage partnerships.
• Intermediate proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• Ability to work outside regular duty hours, including nights and weekends.
• Ability to meet training and physical-capacity requirements for deployment.
• Chapter-based employees are expected to work daily in their assigned geographic area; regional employees are expected to work daily within their region.
• Candidate must reside no more than 90 minutes from the chapter.

Nice To Haves

• Prior emergency management or responder experience.
• Prior volunteer management experience.
• Prior Red Cross experience.

Responsibilities

• Lead and support diverse volunteer teams implementing disaster-cycle services programming in an assigned geographic area or functional activities throughout a region.
• Implement disaster-cycle services activities or specific regional functional activities, including mass care, response, community preparedness, recovery, planning, and readiness.
• Develop and support disaster volunteers who are the primary workforce and representative of the communities they serve, culturally and linguistically.
• Cultivate and develop Disaster Leadership Volunteers and volunteer partners to carry out disaster-readiness, preparedness, response, and recovery responsibilities.
• Coordinate efforts to prepare and mobilize communities and engage partners with relevant expertise and resources before, during, and after disasters.
• Build relationships and collaborate with internal employees and volunteers in a matrix-management environment.
• Serve as the Red Cross disaster subject matter expert in the assigned geographic area to strengthen Red Cross presence and community engagement.
• Identify and partner with organizations and leaders supporting frontline communities and community resiliency.
• Initiate and coordinate disaster relief operations or regional functional activities in alignment with the Disaster Cycle Services Concept of Operations.
• Build trust and increase access to disaster services in diverse and historically underserved communities.
• Develop partnerships with trusted, diverse organizations in priority communities to extend the reach and trust of the Red Cross.
• Determine readiness resources, facilities, supplies, local vendors, and strategies for addressing gaps.
• Deploy to disaster relief operations outside the region at least once a year if employed as a regional disaster employee.

Benefits

• Medical, dental, and vision plans.
• Health Spending Accounts and Flexible Spending Accounts.
• Paid time off starting at 15 days per year, based on FLSA status and tenure.
• 11 paid holidays, including six core holidays and five floating holidays.
• 401(k) with 6% match.
• Paid family leave.
• Employee assistance.
• Short- and long-term disability and insurance.
• Service awards and recognition.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level