Community Disaster Program Specialist

American Red Cross • Phoenix, AZ

1d • Hybrid

About The Position

The Community Disaster Program Specialist guides, leads, and supports trained volunteers who provide comfort and care during disasters. The specialist builds and maintains ongoing volunteer engagement, works with volunteers to prepare communities for disasters, and supports the delivery of disaster cycle services in an assigned geographic area. The role focuses on ensuring services are rapid, accessible, equitable, and responsive to the needs of clients, particularly in frontline communities.

The position is based at the Central Arizona chapter office in Phoenix, with in-office work four days per week and work from home one day per week, subject to business needs. Travel is required 40–50%. Regional disaster employees must deploy outside their region at least once a year, subject to training and physical-capacity requirements. The role requires daily work in the assigned geographic area and may involve work outside regular hours, including nights and weekends. Relocation assistance is not available.

Requirements

• Bachelor’s degree, or an equivalent combination of education and related experience.
• At least 3 years of related experience.
• Current valid driver’s license and good driving record.
• Ability to coordinate staff and volunteer activities.
• Excellent interpersonal, verbal, and written communication skills.
• Demonstrated ability to collaborate with diverse groups and individuals representative of the community.
• Ability to manage multiple priorities, facilitate, solve problems, market programs, lead, and manage partnerships.
• Intermediate proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• Ability to work outside regular duty hours, including nights and weekends.
• Ability to meet training and physical-capacity requirements for disaster deployments.
• Ability to work daily in the assigned geographic area.

Nice To Haves

• Bilingual Spanish skills.
• Experience building relationships with community partners, businesses, and state and county stakeholders across Maricopa County, Gila County, and Pinal County.
• Volunteer leadership or volunteer management experience.

Responsibilities

• Facilitate and support a diverse volunteer team implementing volunteer-led disaster cycle services programming.
• Help ensure disaster services are delivered rapidly, accessibly, equitably, and in culturally and linguistically appropriate ways.
• Assist with implementation of assigned disaster cycle services program activities or functions within a geographic area.
• Engage disaster volunteers who reflect the communities they serve, culturally and linguistically.
• Support local efforts to prepare and mobilize communities and engage partners to prepare for, respond to, and recover from disasters and emergencies.
• Implement plans to meet assigned volunteer engagement targets and support volunteer-led Disaster Action Team responses to local home fires or assigned functional tasks.
• Serve as a local point of contact for community partners and collaborate with organizations and leaders to support frontline communities and community resilience before, during, and after disasters.
• Participate in regional disaster response operations after completing required training.
• Deploy to disaster relief operations outside the region at least once a year.

Benefits

• Medical, dental, and vision plans.
• Health Spending Accounts and Flexible Spending Accounts.
• Paid time off starting at 15 days per year, based on FLSA status and tenure.
• 11 paid holidays, comprising six core holidays and five floating holidays.
• 401(k) with 6% match.
• Paid family leave.
• Employee assistance program.
• Short- and long-term disability and insurance.
• Service awards and recognition.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level