Community Disaster Program Specialist

American Red Cross•Stillwater, OK

1d•Onsite

About The Position

The Community Disaster Program Specialist guides, leads, and supports trained volunteers in delivering comfort and care during disasters. The role builds and maintains sustained volunteer engagement, collaborates with volunteer services staff, and helps communities prepare to respond to disasters. The specialist supports disaster cycle services programming and local efforts to prepare, respond, and recover, with a focus on accessible and equitable services for frontline communities. This position is based in the American Red Cross Stillwater, Oklahoma office. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with some evenings and weekends required during business needs. Travel is required; the posting specifies up to 25% in the role overview and 20% in the qualifications. Regional disaster employees must deploy outside their region at least once a year, subject to training and physical capacity requirements. The position requires daily work within its assigned geographic area to engage communities and support volunteers.

Requirements

Bachelor’s degree, or an equivalent combination of education and related experience.
At least 3 years of experience in social services, emergency management, disaster relief, nonprofit coordination, or related work.
Ability to coordinate staff and volunteer activities.
Excellent interpersonal, verbal, and written communication skills.
Demonstrated collaboration with diverse groups and individuals representative of community demographics.
Ability to manage multiple priorities, facilitate, solve problems, and support marketing, leadership, and partnership management.
Intermediate proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
Ability to work outside regular duty hours, including nights and weekends.
Ability to meet training and physical capacity requirements for disaster deployment.
Ability to work daily in the assigned geographic area.
Physical ability to sit regularly; use hands; talk or hear; reach frequently; stand, walk, and stoop, kneel, crouch, or crawl occasionally; and lift or move up to 15 pounds frequently and up to 30 pounds occasionally.
Ability to work in a small cubicle and sit at a computer terminal for extended periods.

Nice To Haves

Experience in project management.
Experience in emergency response.

Responsibilities

Facilitate and support a diverse volunteer team delivering volunteer-led disaster cycle services programming.
Help ensure disaster services are delivered rapidly, accessibly, and equitably, including in culturally and linguistically appropriate ways, to meet clients’ urgent disaster-caused needs, with attention to frontline communities.
Support implementation of specific disaster cycle services activities or functions within an assigned geographic area.
Engage disaster volunteers, who are the primary workforce, and support volunteer representation of the communities served.
Support local efforts to prepare and mobilize communities and engage partners in disaster and emergency preparedness, response, and recovery.
Implement plans and meet assigned targets for volunteer engagement and volunteer-led Disaster Action Team responses to local home fires, or support assigned functional tasks.
Serve as a local point of contact for community partners; work with organizations and leaders to support frontline communities and community resiliency before, during, and after disasters.
Participate in regional disaster response operations after completing required training.
Deploy to disaster relief operations outside the region at least once a year, subject to applicable requirements.