Community Disaster Program Manager
About The Position
The Community Disaster Program Manager ensures effective collaboration with Volunteer Services; identifies, mobilizes, and engages partners across communities in an assigned geographic area; and assesses readiness resources, facilities, supplies, local vendors, and strategies to address gaps. The manager works with volunteers to help communities prepare for and respond to disasters. The role leads volunteer teams implementing disaster cycle services programming or regional functional activities such as mass care, response, community preparedness, recovery, planning, and readiness. It develops disaster volunteers and volunteer leaders, coordinates community preparedness and response partnerships, serves as the Red Cross disaster subject matter expert for the assigned area, and works with internal partners in a matrix environment. The manager also builds trust and access to services in diverse and historically underserved communities. Regional disaster employees must deploy to disaster relief operations outside their region at least once per year and meet required training and physical capacity standards. The position is not eligible for relocation assistance. The candidate must live no more than 90 minutes from the chapter and work daily in the assigned geographic area or region, depending on position assignment.
Requirements
- Bachelor's degree, or an equivalent combination of education and related experience.
- At least 5 years of related experience building, mobilizing, leading, and developing volunteer teams to execute a social services program or service.
- Valid driver's license and a clean motor vehicle record.
- Excellent interpersonal, verbal, and written communication skills.
- Analytical and decision-making skills to interpret program trends and results, formulate recommendations, and develop processes for continuous program or service improvement.
- Demonstrated collaboration with diverse groups and individuals representative of community demographics.
- Ability to manage multiple priorities and experience in facilitation, problem solving, marketing, leadership, and partnership management.
- Intermediate proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
- Ability to work outside regular duty hours, including nights and weekends.
- Ability to deploy to disaster relief operations outside the region at least once a year and meet training and physical capacity requirements.
- Must reside no more than 90 minutes from the chapter.
- Must work daily within the assigned geographic area or region, as applicable.
- Ability to meet the described physical requirements, including frequent lifting or moving up to 15 pounds and occasional lifting or moving up to 30 pounds.
Nice To Haves
- Prior emergency management or responder experience.
- Prior volunteer management experience.
- Prior Red Cross experience.
Responsibilities
- Lead and support diverse volunteer teams implementing volunteer-led disaster cycle services programming or regional functional activities.
- Implement disaster cycle services activities in an assigned geographic area or specific functional activities throughout the region.
- Develop and support disaster volunteers who represent the communities they serve culturally and linguistically.
- Cultivate Disaster Leadership Volunteers and volunteer partners to fulfill responsibilities in disaster readiness, preparedness, response, and recovery.
- Coordinate efforts to prepare and mobilize communities and engage partners with relevant expertise and resources.
- Build relationships and collaborate with internal employees and volunteers in a matrix management environment.
- Serve as the Red Cross disaster subject matter expert for the assigned geographic area, maximizing community presence, engagement, and mobilization.
- Develop partnerships with organizations and leaders supporting frontline communities and community resiliency before, during, and after disasters.
- Initiate and coordinate disaster relief operations in the assigned geographic area or regional functional activities in alignment with the Disaster Cycle Services Concept of Operations.
- Build trust and increase access to disaster services in diverse, historically underserved communities through partnerships with trusted organizations.
Benefits
- Medical, dental, and vision plans.
- Health spending accounts and flexible spending accounts.
- Paid time off starting at 15 days per year, based on FLSA status and tenure.
- 11 paid holidays, including six core holidays and five floating holidays.
- 401(k) with 6% match.
- Paid family leave.
- Employee assistance.
- Short- and long-term disability and insurance.
- Service awards and recognition.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
