Community Disaster Program Manager
About The Position
The Community Disaster Program Manager ensures effective collaboration with Volunteer Services; identifies, mobilizes, and engages partners across assigned communities; and assesses readiness resources, facilities, supplies, local vendors, and strategies to address gaps. The manager works with volunteers to prepare communities to respond to disasters and supports continuous disaster response. The position covers Marin and Sonoma Counties and is based at both the Santa Rosa and San Rafael offices. Regional disaster employees must deploy to disaster relief operations outside their region at least once a year and meet all training and physical capacity requirements for deployment. The position is not eligible for relocation assistance. The manager leads volunteer teams delivering disaster cycle services across an assigned geographic area or functional activities across the region, including mass care, response, community preparedness, recovery, planning, and readiness. The role develops disaster volunteers and volunteer leaders, coordinates with community partners, serves as the Red Cross disaster subject matter expert locally, and builds relationships with diverse and historically underserved communities to improve access to disaster services.
Requirements
- Bachelor's degree, or an equivalent combination of education and related experience.
- At least 5 years of related experience building, mobilizing, leading, and developing volunteer teams to execute a social services program or service.
- Current valid driver's license and a good driving record.
- Excellent interpersonal, verbal, and written communication skills.
- Analytical and decision-making skills to interpret program trends and results, formulate recommendations, and develop creative improvements.
- Demonstrated collaboration with diverse groups and individuals representative of the community.
- Experience managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management.
- Intermediate proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
- Ability to work outside regular duty hours, including nights and weekends.
- Ability to meet deployment training and physical capacity requirements.
- Ability to perform the stated physical demands, including frequent lifting or moving of up to 15 pounds and occasional lifting or moving of up to 30 pounds.
Nice To Haves
- Experience recruiting volunteers.
Responsibilities
- Lead and support diverse volunteer teams implementing volunteer-led disaster cycle services or regional functional activities.
- Implement disaster cycle services in an assigned geographic area or specific functional activities within the region.
- Develop and support disaster volunteers who represent the communities they serve, culturally and linguistically.
- Cultivate disaster leadership volunteers and volunteer partners to fulfill responsibilities in disaster readiness, preparedness, response, and recovery.
- Coordinate efforts to prepare and mobilize communities and engage partners with relevant expertise and resources before, during, and after disasters.
- Build relationships and collaborate with internal employees and volunteers in a matrix management environment.
- Serve as the Red Cross disaster subject matter expert in the assigned geographic area to maximize local presence, engagement, and mobilization.
- Identify and develop partnerships with organizations and leaders supporting frontline communities and community resiliency.
- Initiate and coordinate disaster relief operations in the assigned area, or regional functional activities, in alignment with the Disaster Cycle Services Concept of Operations.
- Build trust and expand access to disaster services in diverse and historically underserved communities through partnerships with trusted local organizations.
- Work daily within the assigned geographic area to engage and mobilize communities and support volunteers.
- Deploy to disaster relief operations outside the region at least once a year.
Benefits
- Medical, dental, and vision plans
- Health Spending Accounts and Flexible Spending Accounts
- Paid time off starting at 15 days per year, based on FLSA status and tenure
- 11 paid holidays, including six core holidays and five floating holidays
- 401(k) with 6% match
- Paid family leave
- Employee assistance
- Short- and long-term disability and insurance
- Service awards and recognition
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What This Job Offers
Job Type
Full-time
Career Level
Manager
