Community Disaster Program Specialist

American Red Cross • Houston, TX

9d

About The Position

The Community Disaster Program Specialist guides, leads, and supports trained volunteer teams delivering disaster comfort and care. The role builds and maintains strong, ongoing volunteer engagement, working with volunteer services staff and volunteers to help communities prepare for disasters. It supports volunteer-led disaster cycle services, community readiness, and response efforts, with services delivered rapidly and equitably, including culturally and linguistically appropriate support for frontline communities.

Regional disaster employees must deploy to disaster relief operations outside their region at least once a year, subject to training and physical capacity requirements. Employees may receive allowances for personal circumstances and local response activity. This position is not eligible for relocation assistance, and candidates must reside within 45 minutes of the Houston chapter. Chapter-based employees work daily in their assigned geographic area; regional employees work daily within their region. The role includes office-based work in a moderate-noise environment, including extended computer use and work in a small cubicle.

Requirements

• Bachelor's degree, or an equivalent combination of education and related experience.
• At least 3 years of related experience.
• Valid driver's license and clean motor vehicle record.
• Ability to coordinate staff and volunteer activities.
• Excellent interpersonal, verbal, and written communication skills.
• Demonstrated ability to collaborate with diverse groups and individuals representative of community demographics.
• Experience managing multiple priorities, facilitating, problem solving, marketing, providing leadership, and managing partnerships.
• Intermediate proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• Ability to work outside regular duty hours, including nights and weekends.
• Must meet training and physical capacity requirements for deployment.
• Must reside no more than 45 minutes from the Houston chapter.
• Ability to work daily in the assigned geographic area or region, according to position designation.

Responsibilities

• Facilitate and support diverse volunteer teams implementing volunteer-led disaster cycle services programming.
• Help ensure disaster services are delivered rapidly, accessibly, equitably, and in culturally and linguistically appropriate ways, with a focus on frontline communities.
• Assist in implementing specific disaster cycle services program activities or functions in an assigned geographic area.
• Engage disaster volunteers who represent the communities they serve, culturally and linguistically, and build mission capacity.
• Support local efforts to prepare and mobilize communities and engage partners for disaster preparedness, response, and recovery.
• Implement plans to meet assigned volunteer engagement targets and support volunteer-led Disaster Action Team responses to local home fires or specific geographic-area functions.
• Serve as a local point of contact for community partners; work with local organizations and leaders to support frontline communities and resilience before, during, and after disasters.
• Participate in regional disaster response operations after completing required training.
• Deploy to disaster relief operations outside the region at least once a year, as required for regional disaster employees.

Benefits

• Competitive compensation and benefits
• Medical insurance
• Dental insurance
• Vision plans
• Health Spending Accounts
• Flexible Spending Accounts
• PTO starting at 15 days per year, based on FLSA status and tenure
• 11 paid holidays: six core holidays and five floating holidays
• 401(k) with 6% match
• Paid Family Leave
• Employee Assistance
• Short- and long-term disability and insurance
• Service awards and recognition

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level