Community Disaster Program Specialist

American Red Cross•Greenville, NC
•Onsite

About The Position

The American Red Cross is seeking a Community Disaster Program Specialist for its Greenville, North Carolina office, supporting the Northeastern North Carolina Chapter across 21 counties: Beaufort, Bertie, Camden, Chowan, Currituck, Dare, Edgecombe, Gates, Greene, Halifax, Hertford, Hyde, Martin, Nash, Northampton, Pasquotank, Perquimans, Pitt, Tyrrell, Washington, and Wilson. The employee must reside within proximity of the Greenville office and work daily in the assigned geographic area to engage and mobilize communities and support volunteers. The specialist supports volunteer-led disaster cycle services and helps ensure services are rapid, accessible, and equitable, including culturally and linguistically appropriate support for clients and frontline communities. The role works with volunteers, community partners, and local leaders to prepare for, respond to, and recover from disasters and emergencies. It also supports assigned program activities or functions, volunteer engagement targets, and volunteer-led Disaster Action Team responses to local home fires. The employee participates in regional disaster response operations after completing required training. The position requires a bachelor's degree or an equivalent combination of education and related experience, at least three years of related experience, a current valid driver's license with a good driving record, and 50% travel. Work outside regular duty hours, including nights and weekends, may be required. The work environment includes moderate office noise, a small cubicle, and extended periods at a computer terminal. Physical duties include sitting, handling or feeling, talking or hearing, reaching, occasional standing, walking, and stooping, kneeling, crouching, or crawling; lifting or moving up to 15 pounds frequently and up to 30 pounds occasionally.

Requirements

  • Bachelor's degree, or an equivalent combination of education and related experience.
  • At least 3 years of related experience.
  • Current, valid driver's license with a good driving record.
  • Ability to coordinate staff and volunteer activities.
  • Excellent interpersonal, verbal, and written communication skills.
  • Demonstrated ability to collaborate with diverse groups and individuals representative of community demographics.
  • Experience or demonstrated ability managing multiple priorities, facilitating, problem solving, marketing, leading, and managing partnerships.
  • Intermediate proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
  • Ability to work outside regular duty hours, including nights and weekends.
  • Must reside within proximity of the Greenville office and work daily in the assigned geographic area.
  • Ability to meet the physical demands of the position, including frequent lifting or moving up to 15 pounds and occasional lifting or moving up to 30 pounds.

Nice To Haves

  • Experience coordinating and engaging volunteers.

Responsibilities

  • Facilitate and support a diverse volunteer team delivering volunteer-led disaster cycle services programming.
  • Help ensure disaster services are delivered rapidly, accessibly, equitably, and in culturally and linguistically appropriate ways, with a focus on frontline communities.
  • Assist with implementing assigned disaster cycle services program activities or functions in the geographic area.
  • Engage disaster volunteers as the primary workforce and help build mission capacity with volunteers representative of the communities they serve.
  • Support local efforts to prepare and mobilize communities and engage partners in disaster preparedness, response, and recovery.
  • Implement plans to meet assigned targets for volunteer engagement and volunteer-led Disaster Action Team responses to local home fires, or support assigned function tasks.
  • Serve as a local point of contact for community partners and work with organizations and leaders supporting frontline communities and community resiliency before, during, and after disasters.
  • Participate in regional disaster response operations in alignment with the Disaster Cycle Services Concept of Operations after completing training requirements.
  • Travel 50% and work outside regular duty hours, including nights and weekends, as needed.

Benefits

  • Medical, dental, and vision plans
  • Health spending accounts and flexible spending accounts
  • Paid time off starting at 19 days per year, based on FLSA status and tenure
  • 11 paid holidays, including six core holidays and five floating holidays
  • 401(k) with 6% match
  • Paid family leave
  • Employee assistance program
  • Short- and long-term disability and insurance
  • Service awards and recognition
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