Community Disaster Program Manager - Lubbock, TX

Military Spouse Corporate Career Network • Lubbock, TX

2d • Onsite

About The Position

The Community Disaster Program Manager works with Volunteer Services to engage partners and volunteers, assess local readiness resources and identify gaps, and ensure communities are prepared to respond to disasters. The role supports volunteer-led disaster cycle services across an assigned geographic area or functional activities throughout a region, including mass care, response, community preparedness, recovery, planning, and readiness. The position requires ongoing disaster response work, including deployment outside the employee’s region at least once a year. Employees must meet training and physical capacity requirements for deployment. This position is not eligible for relocation assistance.

The manager leads and develops volunteers, coordinates community preparedness and response efforts, builds partnerships with organizations and leaders, and serves as the Red Cross disaster subject matter expert in the assigned area. The role also builds trust and improves access to disaster services in diverse and historically underserved communities. Chapter-based employees are expected to work daily in their assigned geographic area; regional employees are expected to work daily within their region.

The position is based in Lubbock, Texas, and is described as on-site. The work environment includes moderate noise, such as a business office with computers, phones, and printers, and may involve working in a small cubicle and sitting at a computer terminal for extended periods.

Requirements

• Bachelor’s degree or an equivalent combination of education and related experience.
• At least 5 years of related experience building, mobilizing, leading, and developing volunteer teams to execute a social services program or service.
• Valid driver’s license and clean motor vehicle record.
• Excellent interpersonal, verbal, and written communication skills.
• Analytical and decision-making skills to interpret program trends and results, formulate recommendations, and develop improvements to programs or services.
• Demonstrated ability to collaborate with diverse groups and individuals representative of community demographics.
• Ability to manage multiple priorities, facilitate, solve problems, market programs, lead, and manage partnerships.
• Intermediate proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.
• Ability to work outside regular duty hours, including nights and weekends.
• Ability to meet training and physical capacity requirements for deployment.
• Ability to meet the physical requirements of the role, including regularly sitting, handling or feeling objects, and talking or hearing; frequently reaching with hands and arms; occasionally standing, walking, and stooping, kneeling, crouching, or crawling; and frequently lifting or moving up to 15 pounds and occasionally up to 30 pounds.
• Required vision abilities include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

• Volunteer management experience.
• Ability to work independently.
• People-oriented approach.
• Community-minded outlook and active involvement in the community.
• Relationship-building skills.
• Organizational skills.

Responsibilities

• Lead and support a diverse volunteer team implementing volunteer-led disaster cycle services programming in an assigned geographic area or functional activities throughout the region.
• Implement disaster cycle services activities in an assigned geographic area or specific functional activities within the region.
• Develop and support disaster volunteers who serve as the primary workforce and reflect the cultural and linguistic diversity of the communities they serve.
• Cultivate and develop Disaster Leadership Volunteers, including volunteer partners, to carry out responsibilities in disaster readiness, preparedness, response, and recovery.
• Lead and coordinate efforts to prepare and mobilize communities and engage partners with relevant expertise and assets before, during, and after disasters and emergencies.
• Build relationships and collaborate with internal employees and volunteers in a matrix management environment.
• Serve as the Red Cross disaster subject matter expert in the assigned geographic area to increase Red Cross presence, community engagement, and mobilization.
• Identify and develop partnerships with organizations and leaders supporting frontline communities and community resilience.
• Initiate and coordinate disaster relief operations in the assigned geographic area, or functional activities in the region, consistent with the Disaster Cycle Services Concept of Operations.
• Identify, build trust in, and increase access to disaster services in diverse and historically underserved communities.
• Build relationships and partnerships with trusted, diverse organizations in priority communities.
• Deploy to disaster relief operations outside the region at least once a year.
• Work daily within the assigned geographic area or region, as applicable, to engage and mobilize communities and support volunteers.

Benefits

• Medical, dental, and vision plans.
• Health Spending Accounts and Flexible Spending Accounts.
• Paid time off starting at 15 days per year, based on FLSA status and tenure.
• 11 paid holidays, comprising six core holidays and five floating holidays.
• 401(k) with 6% match.
• Paid family leave.
• Employee assistance.
• Short- and long-term disability and insurance.
• Service awards and recognition.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager