Provider Scheduling Specialist - Neurosciences

St. Luke’s University Health Network•Bethlehem, PA

27d

About The Position

The Provider Scheduling Specialist, SLPG, develops and manages provider schedules for an assigned portfolio. The role analyzes schedules using various scheduling tools to maximize operational efficiency while aligning with divisional needs and organizational goals. In collaboration with providers, managers, and divisional leads, the specialist adapts to changing conditions, minimizes service gaps, and ensures appropriate allocation of provider resources. The position also oversees scheduling systems, supports provider onboarding, monitors adherence to contracted shifts, assists with provider payroll functions, and maintains scheduling reports and policy documentation. It works closely with operational, clinical, hospital, and other departmental teams to keep scheduling aligned with business priorities.

Requirements

Bachelor’s degree in health care administration, business administration, or a closely related field and at least 1 year of workforce scheduling experience; OR an associate degree in one of these fields and 1–3 years of workforce scheduling experience; OR a high school diploma and at least 1 year of workforce scheduling experience plus 1–3 years of similar healthcare-related experience.
Strong analytical, time-management, and organizational skills, including the ability to manage complex scheduling requirements and competing priorities.
Effective interpersonal and communication skills to work with cross-functional teams and individual stakeholders.
Ability to thrive in a dynamic, fast-paced environment and respond flexibly to changing business needs.
Ability to sit for long periods, hear normal conversation, and frequently use hands for data entry.

Responsibilities

Develop and maintain provider schedules based on forecasted needs, census trends, block and schedule utilization, and service priorities.
Serve as the primary point of contact for scheduling-related inquiries.
Analyze real-time data to proactively adjust schedules and resolve conflicts with divisional leaders.
Optimize scheduling workflows to improve resource efficiency and reduce operational waste, such as excessive daily travel.
Oversee the configuration, maintenance, and functionality of scheduling systems.
Support new-provider onboarding in partnership with leadership, medical affairs, HR, and enrollment teams.
Communicate and collaborate consistently with operations and clinical teams to align scheduling practices with business priorities.
Monitor provider adherence to contracted shift requirements and address deviations or non-compliance with leadership, implementing corrective measures as needed.
Generate and maintain detailed reports and scheduling policy documentation, and identify and recommend process improvements.
Assist with provider payroll functions, including hours reconciliation, approvals, paid time off, cost center allocations, and leave tracking.
Build working relationships with hospital area managers and other departments to ensure timely communication and alignment of scheduling needs.
Perform other related duties as assigned to support department and organizational priorities.